Systems Administrator / Manager (Clinical Applications) inPeterlee inPeterlee PUBLISHED
MON 11 NOV 2024
The position offers opportunities for professional growth and flexible/hybrid working arrangements across multiple sites in County Durham. Key responsibilities include system management, technical support, policy development, and collaboration with stakeholders to address and resolve issues. The successful candidate will play a crucial part in shaping decision-making within the organisation and ensuring high-quality clinical informatics services.
Are you a proactive and technically savvy individual looking to contribute to the smooth operation of Clinical IT systems? If so, Health Informatics at County Durham and Darlington NHS Foundation Trust may have the perfect role for you! We are seeking a dedicated Systems Administrator / Manager for Clinical Applications to join our ever evolving Systems team.
As a senior member of the systems team, you will play a vital role in management and leadership and take ownership of and be reposnsible for the administration, configuration/development and support for one or more of the Trust's Clinical IT systems.
The post offers great potential for personal and career development and enables you to enhance your knowledge of healthcare and clinical IT Systems.
We are able to offer flexible/hybrid working with the ability to be based at one of several sites across County Durham, including at locations in Darlington, Annfield Plain and Peterlee.
Any experience of Radiology and Cardiology systems would be beneficial in this role
Working closely with other members of the systems team and staff across Health Informatics and the wider Trust, you will be responsible for and ensure the reliable operation, configuration/development and support of one or more clinical systems, contributing to the delivery of high-quality patient care.
You will need to be customer focused, pro-active, possess strong communication skills, confident IT skills and have a strong work ethic. You will have the opportunity to work with a diverse team, committed to working together in developing and supporting our clinical services.
You will be expected to influence decision-making within divisions and corporate departments as well as within Health Informatics.
The role may have line management responsibilities and as such you may be resoponsible for staff management,supervision and mentoring.
About us
The post holder will report directly to the Systems Support Manager and work in close association with the team of other System Administrators/Managers, Senior Systems Support Specialists and Systems Support Administrators.
You will be managing, supporting, administering, developing and configuring clinical IT systems, reviewing requests and incidents and engaging with stakeholders and end users on the systems you are assigned to support.
Duties will include:
Managing and supervising staff.
Taking ownership of systems and responsibility for their availability and operation.
Developing, reviewing and maintaining policies and procedural system documentation.
Ensuring the provision of proactive user technical support, identifying, analysing, recording and resolving users' issues and offering appropriate help and guidance.
Administering and indetifying where enhancing systems and operations is possible.
Monitoring the systems using error logs and statistics as required and taking corrective actions. Updating and configuring systems in an accurate and timely fashion.
Maintaining system software and when required, system hardware.
Implementation of new solutions or new/updated codesets.
Audit systems, users and data to ensure accuracy and quality of data.
Manage suppliers and contracts.
Make recommendations to senior managers.
Manage and lead on small projects and system upgrades.
For further information please refer to the job description where further details can be found.
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