Associate Director of Patient Safety, Complaints and Learning inMaidstone inMaidstone PUBLISHED 28 OCT 2024

Band 8c: £70,417 to £81,138 a year per annum  PERMANENT 
The job description and person specification give you all the information you need about this role.

Are you ready to lead and inspire at the forefront of patient safetyand care? Kent and Medway Integrated Care Board (ICB) is lookingfor a visionary leader to spearhead our Patient Safety, Complaints,and Learning teams. As a pivotal figure in our organization, you willdrive significant improvements in healthcare services for over 1.9million residents, leveraging a budget of approximately £3.5 billion.Role Overview:

As the Associate Director, you will champion the development and implementation of a safer and more responsive healthcare system.This role not only requires a sophisticated understanding of patientsafety frameworks but also an impassioned approach to leadingchange and fostering a culture of safety and learning across thehealthcare spectrum.

Key Responsibilities:Develop strategic initiatives to enhance patient safety and integratecomprehensive learning systems across our services.Provide expert guidance and oversight to the Patient Safety andComplaints teams, ensuring alignment with national safetystandards and effective complaint resolution.Engage with a variety of stakeholders, including the Chief NursingOfficer and Chief Medical Officer, to facilitate collaborative andmatrixed working relationships.Lead the adoption of the NHS Patient Safety Incident ResponseFramework (PSIRF) and the Learn from Patient Safety Events Service(LFPSE), ensuring these frameworks significantly impact ourstrategic objectives.

About us

The job description and person specification give you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.

If you need an application form in an alternative format please let our recruitment team know so they can help you with this.

All information you supply on your application should, to the best of your knowledge, be true and accurate.

Are you ready to lead and inspire at the forefront of patient safetyand care? Kent and Medway Integrated Care Board (ICB) is lookingfor a visionary leader to spearhead our Patient Safety, Complaints,and Learning teams. As a pivotal figure in our organization, you willdrive significant improvements in healthcare services for over 1.9million residents, leveraging a budget of approximately £3.5 billion.Role Overview:

As the Associate Director, you will champion the development and implementation of a safer and more responsive healthcare system.This role not only requires a sophisticated understanding of patientsafety frameworks but also an impassioned approach to leadingchange and fostering a culture of safety and learning across thehealthcare spectrum.

Key Responsibilities:Develop strategic initiatives to enhance patient safety and integratecomprehensive learning systems across our services.Provide expert guidance and oversight to the Patient Safety andComplaints teams, ensuring alignment with national safetystandards and effective complaint resolution.Engage with a variety of stakeholders, including the Chief NursingOfficer and Chief Medical Officer, to facilitate collaborative andmatrixed working relationships.Lead the adoption of the NHS Patient Safety Incident ResponseFramework (PSIRF) and the Learn from Patient Safety Events Service(LFPSE), ensuring these frameworks significantly impact ourstrategic objectives.

About us

The job description and person specification give you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.

If you need an application form in an alternative format please let our recruitment team know so they can help you with this.

All information you supply on your application should, to the best of your knowledge, be true and accurate.



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