Associate Director of Patient Safety, Complaints and Learning inMaidstone inMaidstone PUBLISHED
MON 28 OCT 2024
The Associate Director will champion the implementation of the NHS Patient Safety Incident Response Framework (PSIRF) and the Learn from Patient Safety Events Service (LFPSE) to align with the organisation’s strategic objectives. This position is an opportunity to influence significant improvements in patient care and safety across the region.
Are you ready to lead and inspire at the forefront of patient safetyand care? Kent and Medway Integrated Care Board (ICB) is lookingfor a visionary leader to spearhead our Patient Safety, Complaints,and Learning teams. As a pivotal figure in our organisation, you willdrive significant improvements in healthcare services for over 1.9million residents, leveraging a budget of approximately £3.5 billion.Role Overview:
As the Associate Director, you will champion the development and implementation of a safer and more responsive healthcare system.This role not only requires a sophisticated understanding of patientsafety frameworks but also an impassioned approach to leadingchange and fostering a culture of safety and learning across thehealthcare spectrum.
Key Responsibilities:Develop strategic initiatives to enhance patient safety and integratecomprehensive learning systems across our services.Provide expert guidance and oversight to the Patient Safety andComplaints teams, ensuring alignment with national safetystandards and effective complaint resolution.Engage with a variety of stakeholders, including the Chief NursingOfficer and Chief Medical Officer, to facilitate collaborative andmatrixed working relationships.Lead the adoption of the NHS Patient Safety Incident ResponseFramework (PSIRF) and the Learn from Patient Safety Events Service(LFPSE), ensuring these frameworks significantly impact ourstrategic objectives.
About us
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