Lynwood Medical Centre rcflx2OI
Candidates should have experience in clinical administration or medical coding, proficiency in EMIS Web, and a solid understanding of data compliance standards. Strong organisational and communication skills are essential, along with the ability to work independently and maintain confidentiality. The role is ideal for those looking to contribute to a supportive, community-focused GP practice while managing a diverse range of administrative tasks.
Join Our Friendly Team at a Thriving GP Surgery
Are you ready for a rewarding, fulfilling role in a dynamic, supportive environment. Were a busy GP surgery with over 14,800 patientsand were growing. As we expand, were excited to welcome new team members who are compassionate, dedicated, and ready to thrive in a supportive, friendly environment.
If youre looking to bring your skills to a vibrant, community-centred practice, wed love to hear from you.
Qualifications & Skills Required:
- Experience in clinical administration or medical coding, with proficiency in EMIS Web and SNOMED CT.
- Knowledge of CQC and QOF standards and experience in supporting audit and compliance activities.
- Excellent organisational skills, attention to detail, and ability to work independently.
- Strong communication skills, with a focus on professionalism and confidentiality.
Primary Key Responsibilities
1. Medical Summarising and SNOMED CT Coding
- Code clinical data using SNOMED CT within the EMIS Web system, adhering to coding standards to ensure data quality and compliance.
2.CQC and QOF Compliance
- Conduct monthly searches and audits to ensure the practice meets CQC and QOF standards.
3.Patient Registration and Deduction
4. Prescription Processing
Handle prescription requests , verifying details and coordinating with clinical staff to address any queries.
5. Medical Reports and Documentation Requests
- Process requests from patients, insurance companies, and other entities for medical reports and documentation.
6. Correspondence and Documentation Management
- Review, process,scan and file all incoming correspondence, including clinical letters, ensuring action is taken in line with established protocols.
7. Administrative and Staff Support
- Answer incoming calls, transferring or managing caller's requests professionally.
8. Meeting and Policy Management
- Record minutes for practice meetings, documenting discussions and agreed actions accurately.
9. Work Area Maintenance
- Maintain a clean, organised, and effective working area, supporting productivity and professionalism.
Secondary Key Responsibilities
In addition to the primary responsibilities, the Clinical Administrator may also be required to:
1. Audit Participation
2. Reception and Administrative Support
- Provide cover for reception staff during absences.
About us
The post holder will be expected to provide general administration duties, which may include but is not limited to;
To assist in keeping patient records accurate and up to date by scanning and attaching paper documents in to electronic records.
Filing scanned documents into patient electronic notes (EMIS)
Electronically filing test results and other documents/patient information
Perform computer searches and data collection to support practice enhanced services and ensure clinical safety.
Keeping all records including staff trainings up to date for CQC purposes.
Monitoring telephone call queue daily.
To liaise with reception manager to make sure all tasks are completed at the end of day.
Helping patients by dealing with requests or questions in a polite, professional and efficient manner
Telephoning patients to inform them about prescriptions, to move/book or rebook appointments, or gather personal data in a sensitive manner, such as smoking status, when asked to do so
Printing and distributing repeat prescriptions
Registering patients, ensuring that information is checked and documented accurately
General administration involving patient records, audits etc. as required.
Prepare medical reports and other requests for information are processed accurately and in a timely manner, ensuring practice protocols regarding information governance and confidentiality are adhered to
Record-keeping, distribution of documents, filing are all undertaken accurately and efficiently
Taking responsibility for the scheduling and co-ordination of meetings
Management of the generic email inbox
You should have previous administrative experience, preferably familiar with EMIS Web GP system. Good written and verbal communication skills are essential together with highly effective organisational and planning skills.
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