Administrator inDover inDover PUBLISHED 28 OCT 2024

Band 3: £24,071 to £25,674 a year per annum  PERMANENT  GOOD SALARY 

This role offers you the chance to be part of a supportive team providing crucial support to a dedicated clinical team.


Administrative opportunity has arisen in South Kent Coast Admin team


Calling all organised and motivated individuals!

South Kent Coast Mental Health Team have an exciting opportunity for a dynamic Administrator to join their friendly Mental Health Together team based at Coleman House in Dover


About the Opportunity:

This role offers you the chance to be part of a supportive team providing crucial support to a dedicated clinical team. You'll work alongside Consultant Psychiatrists, Community Mental Health Nurses, Occupational Therapists, Psychologists and other healthcare professionals.


What You'll Do:

  • Be the friendly voice answering phones and responding to enquiries.
  • Manage the Team's schedule, efficiently booking appointments.
  • Prepare and meticulously maintain clinical records and correspondence.
  • Assist clinical staff with administrative tasks.


Who You Are:

  • A self-starter with a go-getter attitude and a forward-thinking approach.
  • Flexible and adaptable, thriving in a fast-paced environment.
  • Exceptionally organised with a keen eye for detail.
  • Proficient in Microsoft Office applications with strong IT skills.

The varied role of the Administrator will include:

  • Supporting the team to action work requests via the Mental Health Together generic inbox, including the processing of referrals on the patient administration system (Rio)
  • Clinic Management, booking appointments.
  • Having contact with patients, carers, relatives, and other external stakeholders.
  • Typing letters and reports.
  • Using the patient record system RIO ( training provided ).
  • Taking and screening phone calls and managing the MHT mailbox.
  • Ordering of stationery and other items as required via our SBS system ( training provided ).

The successful applicant must exhibit empathy and compassion, have a professional and flexible attitude, like being part of a Team, have initiative, good communication, and interpersonal skills, can prioritize workloads, deal with challenging situations and can work under pressure at times to agreed timescales. An effective approach is required to ensure an efficient and high standard of service to our patients.

About us

Please see detailed job description and person specification attached.

The varied role of the Administrator will include:

  • Supporting the team to action work requests via the Mental Health Together generic inbox, including the processing of referrals on the patient administration system (Rio)
  • Clinic Management, booking appointments.
  • Having contact with patients, carers, relatives, and other external stakeholders.
  • Typing letters and reports.
  • Using the patient record system RIO ( training provided ).
  • Taking and screening phone calls and managing the MHT mailbox.
  • Ordering of stationery and other items as required via our SBS system ( training provided ).


Administrative opportunity has arisen in South Kent Coast Admin team


Calling all organised and motivated individuals!

South Kent Coast Mental Health Team have an exciting opportunity for a dynamic Administrator to join their friendly Mental Health Together team based at Coleman House in Dover


About the Opportunity:

This role offers you the chance to be part of a supportive team providing crucial support to a dedicated clinical team. You'll work alongside Consultant Psychiatrists, Community Mental Health Nurses, Occupational Therapists, Psychologists and other healthcare professionals.


What You'll Do:

  • Be the friendly voice answering phones and responding to enquiries.
  • Manage the Team's schedule, efficiently booking appointments.
  • Prepare and meticulously maintain clinical records and correspondence.
  • Assist clinical staff with administrative tasks.


Who You Are:

  • A self-starter with a go-getter attitude and a forward-thinking approach.
  • Flexible and adaptable, thriving in a fast-paced environment.
  • Exceptionally organised with a keen eye for detail.
  • Proficient in Microsoft Office applications with strong IT skills.

The varied role of the Administrator will include:

  • Supporting the team to action work requests via the Mental Health Together generic inbox, including the processing of referrals on the patient administration system (Rio)
  • Clinic Management, booking appointments.
  • Having contact with patients, carers, relatives, and other external stakeholders.
  • Typing letters and reports.
  • Using the patient record system RIO ( training provided ).
  • Taking and screening phone calls and managing the MHT mailbox.
  • Ordering of stationery and other items as required via our SBS system ( training provided ).

The successful applicant must exhibit empathy and compassion, have a professional and flexible attitude, like being part of a Team, have initiative, good communication, and interpersonal skills, can prioritize workloads, deal with challenging situations and can work under pressure at times to agreed timescales. An effective approach is required to ensure an efficient and high standard of service to our patients.

About us

Please see detailed job description and person specification attached.

The varied role of the Administrator will include:

  • Supporting the team to action work requests via the Mental Health Together generic inbox, including the processing of referrals on the patient administration system (Rio)
  • Clinic Management, booking appointments.
  • Having contact with patients, carers, relatives, and other external stakeholders.
  • Typing letters and reports.
  • Using the patient record system RIO ( training provided ).
  • Taking and screening phone calls and managing the MHT mailbox.
  • Ordering of stationery and other items as required via our SBS system ( training provided ).



Locations are approximate. Learn more