Medical Secretary - Rheumatology inColchester inColchester PUBLISHED
MON 18 NOV 2024
The East Suffolk and North Essex NHS Foundation Trust is seeking an experienced Medical Secretary to join its Rheumatology Department's secretarial team in Colchester. The ideal candidate should exhibit a flexible and professional approach, possess excellent communication and organisational skills, and be adept at audio typing. The role requires the ability to work autonomously and collaboratively within a busy office environment as well as from home, addressing ad hoc queries and meeting deadlines effectively.
Key responsibilities include providing high-quality secretarial and administrative support, utilizing various technologies such as Big Hand and Microsoft applications, and assisting colleagues in delivering efficient services. Candidates who are team-oriented, adaptable, and skilled in administrative tasks are encouraged to apply for this vital position within a high-profile division.
Key responsibilities include providing high-quality secretarial and administrative support, utilizing various technologies such as Big Hand and Microsoft applications, and assisting colleagues in delivering efficient services. Candidates who are team-oriented, adaptable, and skilled in administrative tasks are encouraged to apply for this vital position within a high-profile division.
The Rheumatology Department is looking for an experienced secretary to join its busy secretarial team.
We are looking for someone with an approachable, helpful, flexible attitude who enjoys working as part of a team. You should have excellent communication skills, administrative and organisational skills and be able to produce accurate audio typing and respond to ad hoc queries and deadlines effectively. You should be comfortable working both in a busy office and at home as there will be a need for both. You should be confident to work autonomously.
If you enjoy working as part of a team and have a flexible approach and professional attitude with the necessary skills to provide a high standard of secretarial support to this busy, high profile division; then we would like to hear from you.
- To ensure a high standard of secretarial and administrative service is consistently delivered by undertaking all required tasks and activities on a daily basis
- To utilise the required technology including Big Hand, Evolve, Microsoft and any other new technology or system(s) that are introduced and support other team members to do so to deliver an efficient administrative and secretarial service.
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For full details of the responsibilities and duties of this role please see the attached job description.
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The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for a Medical Secretary - Rheumatology:
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To work as a Medical Secretary in the UK, you should possess a combination of technical, administrative, and interpersonal skills. Here are the key skills and qualifications that are often required:
Essential Skills:
1. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and keep track of appointments, medical records, and correspondence.
2. Communication Skills: Strong written and verbal communication skills to interact with healthcare professionals, patients, and other stakeholders.
3. Computer Literacy: Proficiency in using Microsoft Office (Word, Excel, Outlook) and medical software (like NHS systems, EMIS, or SystmOne).
4. Typing Skills: Fast and accurate typing skills are essential for transcription and data entry.
5. Attention to Detail: Accuracy is critical when handling patient records, medical documents, and databases.
6. Confidentiality Awareness: Understanding of patient confidentiality and data protection laws (e.g., GDPR) to ensure sensitive information is handled appropriately.
7. Knowledge of Medical Terminology: Familiarity with medical terminology, procedures, and anatomy to understand documents and communicate effectively in a healthcare environment.
8. Customer Service Skills: Ability to assist patients and address their inquiries empathetically and professionally.
9. Teamwork: Ability to work within a multidisciplinary team and collaborate with healthcare professionals.
10. Problem-Solving Skills: Capacity to handle issues that may arise and find solutions quickly.
Qualifications:
- Education: A minimum of GCSEs in English and Maths is usually required. A qualification in business administration or medical administration can be advantageous.
- Experience: Previous experience in an administrative role, especially in a healthcare setting, is beneficial but not always essential.
- Professional Development: Consider obtaining certifications related to medical administration or secretarial work to enhance your qualifications.
Additional Skills:
- Time Management: Ability to manage time effectively and meet deadlines.
- Adaptability: Flexibility to handle changing workloads and environments in a busy medical practice.
- Knowledge of NHS Protocols: Understanding of NHS procedures, policies, and regulations can be helpful.
Conclusion
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