Clerical Officer (Radiology)inSouth ShieldsinSouth ShieldsPUBLISHED MON 10 MAR 2025
As a crucial part of our team, you’ll handle a variety of administrative tasks, from managing reception services to coordinating appointments, all while ensuring that patients receive the highest level of care. We’re looking for individuals with excellent communication skills and a strong focus on customer care. If you have GCSEs in English and Maths at grade C/4 or above (or equivalent) and effective IT skills, we want to hear from you! Flexibility is essential, as our Radiology Department operates 24/7, and you may be required to work across both Sunderland Royal Hospital and South Tyneside District Hospital. Join us, and help create a supportive environment for patients and their families. Your next rewarding career move starts here!
Do you want to work in a dynamic office environment? The Radiology Administrative Team provide a range of administrative services to our patients and colleagues within the Directorate of Diagnostic Imaging. We expect enthusiasm, flexibility, respect and compassion. In return we offer to develop your knowledge and experience of working in an administrative role in a clinical department within the NHS. This is a demanding but very rewarding Post, dealing with patients and staff inside and outside of the Trust. Come and join us.
Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their applic ation. Please visitGov.UKfor further information
This is a cross-site Post for the Radiology Departments at Sunderland Royal Hospital and South Tyneside District Hospital. You may be expected to work at either hospital site as required.
As a Clerical Officer you will work closely within a team of administrative staff, including medical secretaries and other support staff, providing a wide range of administrative duties to support the Radiology Department. You will be involved in supporting our reception, appointments processes and general enquiries, providing excellent and timely administrative services to our patients.
You should have excellent communication skills and be educated to GCSE at grade C/4 or equivalent, in English Language and Maths, or an NVQ Level 2 or equivalent a relevant subject. Effective IT skills are essential as all work is undertaken using a variety of software packages. Previous use of a healthcare information support system would also be advantageous. Previous administrative experience with a focus on customer care is also essential.
The Radiology Department is open seven days per week, 24 hours per day. Administrative staff work across all seven days working from 08:00 to 19:30, Monday to Friday, plus weekends and bank holidays. Youwill be expected to work across these parameters of service provision as part of your normal working week.
About us
To provide a range of administrative services to all areas of Radiology.
Provide reception services to patients and visitors in the Department.
Ensure high standards of patient documentation at all times and assist in developing a sensitive and caring environment for patients and carers within Radiology.
Participate in flexible working arrangements to meet the needs of the Service.
PLEASE REFER TO ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.
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