Patient Flow CoordinatorinBarnsleyinBarnsleyPUBLISHED MON 13 JAN 2025
The coordinator will work closely with a diverse team including nurses and social care professionals, processing electronic and telephone referrals to various health and social care providers, and ensuring timely follow-ups to confirm service provision. The ultimate aim of this role is to ensure that patients receive appropriate care at the right time and place, contributing to the efficient operation of the RightCare service and enhancing the quality of care for Barnsley residents.
This role is a fantastic opportunity for apprentices who are currently studying for NVQ Level 2/3, apprentices should note that the salary would be Agenda for Change Annex 21 trainee rate (75%max of band) until they have completed their apprenticeship.
Interview Date: W/C 10th February 2025
RightCare is Barnsleys Single point of Access for Health and Social Care staff supporting patient flow across Hospital and Community, coordinating admissions and discharges from Intermediate Care beds and Services, arranging support on discharge from hospital for Barnsley Residents.
Due to a further expansion of RightCare Barnsley Patient Flow Coordination Team we have a full time post available and we are looking forward to welcome a new person to join our friendly, successful team.
We are looking for an individual who is willing to develop their knowledge and skills in relation to acute and community services, the successful person will need to work proactively as part of the wider team to deliver the RightCare Service benefit of patients and public.
For this role it is essential that you are a motivated, enthusiastic,confident, organised and it would suit someone with previous experience in the acute and/or community care setting. You should have excellent interpersonal, communication, decision making and influencing skills in order to ensure the highest standards of care are achieved.
As a Patient Flow coordinator, you will be based in the RightCare department and will deal with referrals taken electronically and over the telephone. You will be part of a wider team including Nurses, administrative officers, Social Care and Intermediate Care staff. You will send referrals to a range of health and social care providers, including Care Homes, you will follow up the referral to confirm service provision and let the relevant teams know.
The aim of the service is to ensure that the right care is provided, at the right time and in the right place. You will work closely with health, social care teams and professionals from primary, secondary and community care supporting the RightCare nursing and coordination staff access care or other more suitable alternatives to hospital admission that will meet the needs of the service user.
This role aims to provide comprehensive and pro-active coordination and support, ensuring that all processes and tasks are undertaken efficiently, effectively and to a high standard, contributing to the smooth running of the service and its overall effectiveness.
About us
Job Description for Patient Flow Coordinator
Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.
Supporting Documents
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