Higher Level Medical Secretary - RadiologyinShrewsburyinShrewsburyPUBLISHED TUE 29 OCT 2024
Successful applicants must demonstrate strong planning and prioritisation skills, as well as excellent interpersonal abilities to communicate effectively with diverse staff groups. The role requires producing accurate clinical correspondence, managing telephone inquiries from patients and referring clinicians—often under sensitive circumstances—and maintaining confidentiality and data protection standards. This position offers valuable experience in a fast-paced medical secretary office environment.
An exciting opportunity has become available to join our secretarial team in Radiology, working within Clinical Support Services. The post holder will join a team of Secretaries who work for the Consultant Radiologists and Radiology Management Team, undertaking a variety of tasks including diary management, correspondence, facilitating reporting of scans with the Radiology reporting teams and our outsourcing partners to ensure that an efficient service is provided to our patients.
Applicants should already possess 4 GCSE's (grades 9 - 4) or equivalent, RSA stage 3 typing, word processing (or have equivalent experience), knowledge of MS Office and be working towards NVQ Level 3 Business/ Medical Admin or AMSPAR. The ability to plan and prioritise a varied workload is essential as are good interpersonal skills and the ability to communicate with a variety of staff groups at all levels.
You should have knowledge of good practice and system of work within the secretarial / PA field, knowledge of Health & Safety and an understanding of confidentiality / data protection issues.
The post holder will produce accurate clinical and general correspondence to patients, colleagues and GP's, regularly using complex and sensitive medical terminology from audio transcription and self generated correspondence. You will be required to respond appropriately to telephone calls from patients and referring clinicians, who can sometimes be distressed or anxious, and deal with their concerns and resolve their queries sensitively.
The successful applicants will gain valuable experience in the day-to-day management of a busy Medical Secretaries office.
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For full duties and responsibilities please refer to the attached document entitled Job Description.
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