Dispensary Manager in317 01 Freeman Hospital in317 01 Freeman Hospital PUBLISHED TUE 29 OCT 2024

Band 6: £37,338 to £44,962 a year per annum PERMANENT GOOD SALARY

NHS WEEKEND

The Newcastle upon Tyne Hospitals NHS Foundation Trust rSD3tLU9

Opportunity for Professional Growth, The role of Dispensary Manager allows for the development of managerial skills and career advancement within the field of pharmacy.

Leadership Experience, The position provides direct leadership opportunities, enabling you to manage a diverse team and drive change effectively in a busy hospital environment.

Impact on Patient Care, By ensuring the timely delivery of medicines, the Dispensary Manager plays a crucial role in facilitating rapid patient discharge and enhancing patient outcomes.

Collaborative Work Environment, You will work closely with other healthcare professionals, fostering teamwork and communication across various disciplines.

Ability to Implement Change, The role involves supporting innovative strategies and enhancing the efficiency of pharmacy services, giving you a chance to lead impactful changes in the organization.

Flexibility in Working Arrangements, As a flexible working friendly organization, there is potential for accommodating various work schedules to better fit your lifestyle.

Training and Development, The position includes responsibilities to train and assess staff, contributing to the professional growth of future pharmacy technicians.

The Newcastle upon Tyne Hospitals NHS Foundation Trust is seeking a Dispensary Manager for The Freeman Hospital. This role is ideal for a motivated Pharmacy Technician aiming to enhance their managerial skills in a busy acute hospital dispensary. The manager will assist the Specialist Lead Technician with strategic changes and provide leadership to the dispensary team, focusing on timely medication delivery to ensure patient discharge efficiency.

Key responsibilities include monitoring prescription turnaround times and dispensary workload, supporting the Deputy Dispensary Manager in staff deployment, and maintaining stock levels to meet Key Performance Indicators. The position requires excellent leadership, organisational skills, effective communication, and the ability to manage a dynamic workload. Applicants must be GPhC registered and hold an accredited checking technician qualification.

The role involves participation in late, bank holiday, and weekend duties. Successful candidates will also support staff training and contribute to enhancing dispensary services. Flexible working arrangements may be accommodated. Candidates should be aware that a DBS check fee will be deducted from their first month's salary.

The Newcastle Hospitals are looking to appoint a Dispensary Manager who will join the dispensary team based at The Freeman Hospital, this is a challenging and exciting opportunity for a Pharmacy Technician who would like to develop their managerial skills and achieve their full potential working in a busy acute hospital dispensary setting.

The person appointed will support the Specialist Lead Technician in the implementation of agreed strategy changes and provide direct leadership and support to their team ensuring delivery of change within set time scales.

Technicians interested in this position are required to bring with them motivation, an enthusiasm to promote new ideas, a determination to succeed in a challenging environment, the willingness to accept considerable delegated responsibility, the ability to remain calm under pressure and a commitment to future developments in pharmacy services.

Interview Date: 25 November 2024
37 hours 30 minutes/week
You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE

The successful candidate will support the Deputy Dispensary Manager in achieving effective deployment of Technician's, Assistants and Pharmacist's in line with agreed capacity and contingency plans ensuring the timely delivery of medicines provision to facilitate rapid patient discharge.

The Dispensary Manager will work closely with the Specialist Lead Technician to maximise efficiency, minimise waste and ensure a patient focused service is delivered. The post holder will be responsible for the close monitoring of prescription turnaround times, dispensary workload, and dispensary stockholding ensuring Key Performance Indicators are achieved and any implemented organisational change has a positive impact on dispensary activity.

This challenging role requires a GPhC registered technician who can demonstrate excellent leadership and organisational skills, and who can communicate effectively across all disciplines, the ability to prioritise and independently manage their own workload is also a requirement of the role.

Applicants must hold an approved accredited checking technician qualification

The successful candidate will be expected to participate in late duties, Bank Holiday Duties and Weekend Working

About us

To perform the role of an experienced, registered, pharmacy technician including advice, supervision and co-operation with colleagues, particularly in relation to support/cover for absent colleagues

To manage the Dispensary Services FH or RVI by providing direction to all grades of staff, including Pharmacists, working therein in addition to routine management of technical staff.

To contribute to the review of Trust Dispensary Services, to improve efficiency and establish greater integration

To support the training and assessment of staff within Dispensary Services.

To manage technicians providing support to one stop Dispensing Services

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first months pay.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

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More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

Useful skills for a Dispensary Manager: Click to view

Working as a Dispensary Manager in the UK requires a combination of technical knowledge, managerial skills, and customer service abilities. Here are some key skills and qualifications that are generally needed for this role:

Essential Skills:

1. Pharmaceutical Knowledge:

- Understanding of pharmacology, drug interactions, and medication management.

- Familiarity with various medications and their uses, side effects, and contraindications.

2. Regulatory Compliance:

- Knowledge of UK laws and regulations concerning the dispensing of medication, including the Misuse of Drugs Act and the Medicines Act.

- Understanding of regulatory bodies, such as the General Pharmaceutical Council (GPhC) regulations.

3. Management Skills:

- Experience in managing a team, including training, mentoring, and performance evaluations.

- Strong organizational skills to oversee inventory management, stock control, and ordering processes.

4. Customer Service Skills:

- Excellent communication skills to interact with patients, healthcare professionals, and staff effectively.

- Ability to handle customer complaints and concerns professionally.

5. Record Keeping:

- Proficiency in maintaining accurate records and documentation related to prescriptions, inventory, and patient information.

6. Problem-Solving Abilities:

- Capability to address issues that arise in the dispensary, whether they are related to staff, inventory, or customer service.

7. Financial Management:

- Understanding of budgeting and financial management related to the dispensary’s operations.

8. IT Skills:

- Proficiency with pharmacy management software and general IT skills for maintaining patient records and dispensing systems.

Qualifications:

1. Pharmacy Degree:

- A degree in pharmacy (MPharm) is typically required to work as a Pharmacist or Dispensary Manager.

2. Registration:

- Registration with the General Pharmaceutical Council (GPhC) is essential.

3. Experience:

- Previous experience working in a pharmacy setting, preferably in a supervisory or management role.

4. Continuous Professional Development:

- Willingness to engage in ongoing training and professional development to stay updated on best practices and regulatory changes.

5. Leadership and Teamwork:

- Skills in fostering a team-oriented environment and being an effective leader.

Additional Skills:

- Attention to Detail: Ensuring accuracy in dispensing medications.

- Compassion and Empathy: Understanding patient needs and providing support.

- Crisis Management: Ability to handle emergencies or unexpected situations calmly and effectively.

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