Horsefair Practice Group rP4ea74L
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Job Description
Job Title Assistant manager, Horsefair Practice
Directly Accountable to Group Practice Manager
Summary of Duties and responsibilities:-
The assistant manager, will, with the direction and support of the GP Partners and Group Practice Manager,
Ensure staff are managed and adhere to HFPG policies and procedures.
Provide administrative support to the Group Practice Manager.
Ensure staff resources, including Clinical staff are utilised efficiently and effectively
Ensure organisational targets are regularly monitored and progress toward targets are reported to HFPG Group Practice Manager and Partners.
Contribute to financial and organisational planning.
With the direction of the Group Practice Manager ensure there is regular communication at all levels and issues are reported immediately.
Maintain effective communication with the Local and wider NHS organisations.
Staffing and People Management
To provide administrative support to the Group practice Manager and liaise on the day to day running of the practice with both clinical and non-clinical staff.
- Assist and oversee the evaluation & organisation of staff induction and training ensuing that all staff are adequately trained to fulfil their role
- Support the Group Practice Manager and HR support in planning and co-ordinating the recruitment, induction of new staff.
- Oversee the preparation of weekly/monthly shift planning for Practice Staff, arranging cover (including locum cover) when necessary.
- Ensure that all staff are legally and gainfully employed. Monitor skill-mix and deployment of staff
- Oversee management and Maintain up-to-date HR documentation (including job descriptions, employment contracts and employment policies)
- To oversee the monitoring of staff annual leave, sickness and absence and mitigate any impact to practice staffing rotas.
- Ensure all Practice staff are aware of the need for confidentiality, both of patient and Practice information.
Assist with active programme of clinical audit with the support of the Group Lead Nurse
To ensure necessary clinical cover is in place on a day to day basis.
Monitoring Practice Performance and Targets
- To read and be aware of all the primary Care KPIs and relevant targets and contractual obligations, including;
- Enhanced Services
- Locally Commissioned Services
- QOF (Quality Outcomes Framework)
- GP Contract
- CQC compliance
- Medicines Management and additional Services.
- Monitor and evaluate performance of the Practice team against objectives; identify and manage change
- Identify any underperformance, plan and implement processes to achieve targets with GPs, Partners, and with the Group Practice Manager formulate communicate with relevant staff an improvement plan.
- Overseeing lease and service agreements
- Ensure that Practice premises are properly maintained and cleaned and that adequate fire prevention and security systems are in place.
- Oversee that equipment servicing schedules are adhered to
Strategic Management and Planning
- Keep aware of current changes in the wider NHS and ICB and identify potential threats and opportunities.
- Contribute to Practice strategy; formulate objectives and research and develop ideas for future Practice development.
Financial Management
- To assist the PM and accounts assistant in overseeing the practices accounts
- To assist the PM with payroll and pension submissions
- To assist the PM in ensuring smooth cashflow is coming into the practice
- Ensure the procurement of Practice equipment, supplies and services within target budgets
Organisational
- Organise meetings ie Nurse, GP, Receptionist, supervisor, clinical etc, prepare agendas, write notes and ensure distribution of minutes/actions as necessary.
- To assist the clinical director with management of PCN staff, ensuring supervisions are booked, appraisals carried out and quarterly reports are gathered to assess what work has been done by the PCN staff.
- To work with the other PMs and operational manager in the PCN to ensure targets are being worked too, data is being updated. Claims are being made
- To oversee and assist in the development of Practice protocols and procedures, review and update as required..
- Initiate and participate in development of effective systems of communication and cooperation between doctors, staff and other members of the primary health care team. Attending and contributing to practice planning and development meetings with partners.
Patient Services
- Ensure that the Practice complies with NHS contractual obligations in relation to patient care
- Maintain registration policies and monitor patient turnover and capitation
- PCSE management
- Assist in working with the patient participation group
- Manage patient support of the IT DQ lead, surveys as directed by the Practice Manager
- Ensure that agreed statistics , reports and research activities are collected/undertaken either self or by appropriate delegation
- Ensure planned meetings occur in order to enable efficient practice planning and organisation
- Attending members board meeting/ ICB engagements in the absence of the PM
Information Management and Technology
- Evaluate and plan alongside IT lead and PM Practice IT implementation and modernisation of GP access for patients.
Other terms of service Within Contract of employment
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to Practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Reporting potential risks identified
- Develop/Review Health & Safety policies and procedures and keep abreast of current legislation
- Arrange appropriate insurance cover
- Ensure that the Practice has adequate disaster recovery procedures in place
- Arrange appropriate maintenance for Practice equipment
Horsefair Practice Group
Full time Assistant manager
We are a forward thinking Practice based at 3 sites in Rugeley Staffordshire. We are looking for a Practice Manager with the right skills, commitment and enthusiasm to lead our team and improve the quality of patient care locally.
We offer :-
Attractive and competitive terms and conditions
Salary negotiable depending on experience
Flexible job schedules to suit your work/life balance
NHS pensions
Accredited academic teaching & training practice Keele University Medical School Teaching Practice.
Research active Practice
Multidisciplinary team, ANPs, UCPs, Clinical Pharmacist, First contact Physio, Social prescriber, Mental health worker
1. Ensure staff are managed and adhere to HFPG policies and procedures.
2. Provide administrative support to the Group Practice Manager.
3. Ensure staff resources, including Clinical staff are utilised efficiently and effectively
4. Ensure organisational targets are regularly monitored and progress toward targets are reported to HFPG Group Practice Manager and Partners.
5. Contribute to financial and organisational planning.
6. With the direction of the Group Practice Manager ensure there is regular communication at all levels and issues are reported immediately.
7. Maintain effective communication with the Local and wider NHS organisations.
Job Description
Job Title Assistant manager, Horsefair Practice
Directly Accountable to Group Practice Manager
Summary of Duties and responsibilities:-
The assistant manager, will, with the direction and support of the GP Partners and Group Practice Manager,
Ensure staff are managed and adhere to HFPG policies and procedures.
Provide administrative support to the Group Practice Manager.
Ensure staff resources, including Clinical staff are utilised efficiently and effectively
Ensure organisational targets are regularly monitored and progress toward targets are reported to HFPG Group Practice Manager and Partners.
Contribute to financial and organisational planning.
With the direction of the Group Practice Manager ensure there is regular communication at all levels and issues are reported immediately.
Maintain effective communication with the Local and wider NHS organisations.
Staffing and People Management
To provide administrative support to the Group practice Manager and liaise on the day to day running of the practice with both clinical and non-clinical staff.
- Assist and oversee the evaluation & organisation of staff induction and training ensuing that all staff are adequately trained to fulfil their role
- Support the Group Practice Manager and HR support in planning and co-ordinating the recruitment, induction of new staff.
- Oversee the preparation of weekly/monthly shift planning for Practice Staff, arranging cover (including locum cover) when necessary.
- Ensure that all staff are legally and gainfully employed. Monitor skill-mix and deployment of staff
- Oversee management and Maintain up-to-date HR documentation (including job descriptions, employment contracts and employment policies)
- To oversee the monitoring of staff annual leave, sickness and absence and mitigate any impact to practice staffing rotas.
- Ensure all Practice staff are aware of the need for confidentiality, both of patient and Practice information.
Assist with active programme of clinical audit with the support of the Group Lead Nurse
To ensure necessary clinical cover is in place on a day to day basis.
Monitoring Practice Performance and Targets
- To read and be aware of all the primary Care KPIs and relevant targets and contractual obligations, including;
- Enhanced Services
- Locally Commissioned Services
- QOF (Quality Outcomes Framework)
- GP Contract
- CQC compliance
- Medicines Management and additional Services.
- Monitor and evaluate performance of the Practice team against objectives; identify and manage change
- Identify any underperformance, plan and implement processes to achieve targets with GPs, Partners, and with the Group Practice Manager formulate communicate with relevant staff an improvement plan.
- Overseeing lease and service agreements
- Ensure that Practice premises are properly maintained and cleaned and that adequate fire prevention and security systems are in place.
- Oversee that equipment servicing schedules are adhered to
Strategic Management and Planning
- Keep aware of current changes in the wider NHS and ICB and identify potential threats and opportunities.
- Contribute to Practice strategy; formulate objectives and research and develop ideas for future Practice development.
Financial Management
- To assist the PM and accounts assistant in overseeing the practices accounts
- To assist the PM with payroll and pension submissions
- To assist the PM in ensuring smooth cashflow is coming into the practice
- Ensure the procurement of Practice equipment, supplies and services within target budgets
Organisational
- Organise meetings ie Nurse, GP, Receptionist, supervisor, clinical etc, prepare agendas, write notes and ensure distribution of minutes/actions as necessary.
- To assist the clinical director with management of PCN staff, ensuring supervisions are booked, appraisals carried out and quarterly reports are gathered to assess what work has been done by the PCN staff.
- To work with the other PMs and operational manager in the PCN to ensure targets are being worked too, data is being updated. Claims are being made
- To oversee and assist in the development of Practice protocols and procedures, review and update as required..
- Initiate and participate in development of effective systems of communication and cooperation between doctors, staff and other members of the primary health care team. Attending and contributing to practice planning and development meetings with partners.
Patient Services
- Ensure that the Practice complies with NHS contractual obligations in relation to patient care
- Maintain registration policies and monitor patient turnover and capitation
- PCSE management
- Assist in working with the patient participation group
- Manage patient support of the IT DQ lead, surveys as directed by the Practice Manager
- Ensure that agreed statistics , reports and research activities are collected/undertaken either self or by appropriate delegation
- Ensure planned meetings occur in order to enable efficient practice planning and organisation
- Attending members board meeting/ ICB engagements in the absence of the PM
Information Management and Technology
- Evaluate and plan alongside IT lead and PM Practice IT implementation and modernisation of GP access for patients.
Other terms of service Within Contract of employment
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to Practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Reporting potential risks identified
- Develop/Review Health & Safety policies and procedures and keep abreast of current legislation
- Arrange appropriate insurance cover
- Ensure that the Practice has adequate disaster recovery procedures in place
- Arrange appropriate maintenance for Practice equipment
Horsefair Practice Group
Full time Assistant manager
We are a forward thinking Practice based at 3 sites in Rugeley Staffordshire. We are looking for a Practice Manager with the right skills, commitment and enthusiasm to lead our team and improve the quality of patient care locally.
We offer :-
Attractive and competitive terms and conditions
Salary negotiable depending on experience
Flexible job schedules to suit your work/life balance
NHS pensions
Accredited academic teaching & training practice Keele University Medical School Teaching Practice.
Research active Practice
Multidisciplinary team, ANPs, UCPs, Clinical Pharmacist, First contact Physio, Social prescriber, Mental health worker
1. Ensure staff are managed and adhere to HFPG policies and procedures.
2. Provide administrative support to the Group Practice Manager.
3. Ensure staff resources, including Clinical staff are utilised efficiently and effectively
4. Ensure organisational targets are regularly monitored and progress toward targets are reported to HFPG Group Practice Manager and Partners.
5. Contribute to financial and organisational planning.
6. With the direction of the Group Practice Manager ensure there is regular communication at all levels and issues are reported immediately.
7. Maintain effective communication with the Local and wider NHS organisations.
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