Receptionist with Administrative Skills inLondon inLondon PUBLISHED 9 DEC 2023

Depending on experience  FIXED TERM 
Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers.

Duties and Responsibilities:

  • Opening up/locking-up of Practice premises and maintaining security in accordance with Practice protocols
    • Maintaining and monitoring the Practice appointments system
    • Making patients aware of the appointment booking procedure
    • Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
    • Processing and distributing incoming (and outgoing) mail
    • Taking messages and passing on information accurately
    • Filing and retrieving paperwork
    • Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers
    • re-stock consulting rooms as required
    • Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
  • Processing and recording information in accordance with Practice procedures following Data Protection.
  • Providing clerical assistance including word/data processing, filing and photocopying

We are looking for an enthusiastic, experienced receptionist with administrative skills,to join our friendly, forward thinking practice team, to work 24 hours a week and provide a high quality service to our 11,300 patients. You will be required to work at New Eltham.

We are a GP training Practice (Bexley & Sidcup VTS).

High QOF Achievement

IT : EMIS Web & Docman in use. Training can be arranged if not familiar with the system.

You should have an excellent telephone manner and be able to multitask alongside the team. A knowledge in basic computer skills would be of benefit.You should have previous experience of working in a reception area.

Duties and Responsibilities:

  • Opening up/locking-up of Practice premises and maintaining security in accordance with Practice protocols
    • Maintaining and monitoring the Practice appointments system
    • Making patients aware of the appointment booking procedure
    • Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
    • Processing and distributing incoming (and outgoing) mail
    • Taking messages and passing on information accurately
    • Filing and retrieving paperwork
    • Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers
    • re-stock consulting rooms as required
    • Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
  • Processing and recording information in accordance with Practice procedures following Data Protection.
  • Providing clerical assistance including word/data processing, filing and photocopying

We are looking for an enthusiastic, experienced receptionist with administrative skills,to join our friendly, forward thinking practice team, to work 24 hours a week and provide a high quality service to our 11,300 patients. You will be required to work at New Eltham.

We are a GP training Practice (Bexley & Sidcup VTS).

High QOF Achievement

IT : EMIS Web & Docman in use. Training can be arranged if not familiar with the system.

You should have an excellent telephone manner and be able to multitask alongside the team. A knowledge in basic computer skills would be of benefit.You should have previous experience of working in a reception area.



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