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Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers.
Duties and Responsibilities:
- Opening up/locking-up of Practice premises and maintaining security in accordance with Practice protocols
- Maintaining and monitoring the Practice appointments system
- Making patients aware of the appointment booking procedure
- Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
- Processing and distributing incoming (and outgoing) mail
- Taking messages and passing on information accurately
- Filing and retrieving paperwork
- Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers
- re-stock consulting rooms as required
- Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
- Processing and recording information in accordance with Practice procedures following Data Protection.
- Providing clerical assistance including word/data processing, filing and photocopying
We are looking for an enthusiastic, experienced receptionist with administrative skills,to join our friendly, forward thinking practice team, to work 24 hours a week and provide a high quality service to our 11,300 patients. You will be required to work at New Eltham.
We are a GP training Practice (Bexley & Sidcup VTS).
High QOF Achievement
IT : EMIS Web & Docman in use. Training can be arranged if not familiar with the system.
You should have an excellent telephone manner and be able to multitask alongside the team. A knowledge in basic computer skills would be of benefit.You should have previous experience of working in a reception area.
Duties and Responsibilities:
- Opening up/locking-up of Practice premises and maintaining security in accordance with Practice protocols
- Maintaining and monitoring the Practice appointments system
- Making patients aware of the appointment booking procedure
- Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
- Processing and distributing incoming (and outgoing) mail
- Taking messages and passing on information accurately
- Filing and retrieving paperwork
- Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers
- re-stock consulting rooms as required
- Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
- Processing and recording information in accordance with Practice procedures following Data Protection.
- Providing clerical assistance including word/data processing, filing and photocopying
We are looking for an enthusiastic, experienced receptionist with administrative skills,to join our friendly, forward thinking practice team, to work 24 hours a week and provide a high quality service to our 11,300 patients. You will be required to work at New Eltham.
We are a GP training Practice (Bexley & Sidcup VTS).
High QOF Achievement
IT : EMIS Web & Docman in use. Training can be arranged if not familiar with the system.
You should have an excellent telephone manner and be able to multitask alongside the team. A knowledge in basic computer skills would be of benefit.You should have previous experience of working in a reception area.