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Adult & Paediatric Administrator/ Crisis Worker-Telford - 16 hoursinTelfordinTelfordPUBLISHED MON 24 FEB 2025

 PERMANENT BONUSFAMILYMATERNITYON-CALLPENSION

Mountain Healthcare LtdFollow Mountain Healthcare Ltd

Opportunity to make a meaningful impact by supporting victims of sexual assault and promoting their well-being.
Diverse role combining both administrative and crisis intervention responsibilities, enhancing professional skills.
Part-time position with a manageable workload of 16 hours per week, allowing for work-life balance.
Access to a range of benefits, including enhanced pay schemes, well-being programs, and generous annual leave.
Possibility to take on additional shifts as an on-call Crisis Worker, providing flexibility and extra earning potential.
Supportive work environment that values equality, diversity, and inclusivity, promoting a positive workplace culture.
Opportunities for professional development through accredited training courses and potential funding for higher education.
Join Our Team as an Adult & Paediatric Administrator/Crisis Worker in Telford!
Are you a compassionate individual looking for a rewarding career within the care sector? At Mountain Healthcare, we’re looking for a dedicated Adult & Paediatric Administrator/Crisis Worker to join our supportive team at the Glade Sexual Assault Referral Centre (SARC) in Telford. In this vital role, you’ll provide crucial support to victims of sexual assault, acting as an empowering advocate during their most challenging times. You'll assist families and individuals by offering telephone support, managing their visits, and facilitating the forensic examination process with care and sensitivity.
This part-time position, encompassing 16 hours a week, offers a competitive pro-rata salary of £25,486.04 with opportunities for additional out-of-hours shifts. You’ll enjoy various benefits, including enhanced maternity and adoption pay, a strong well-being programme, and comprehensive training opportunities to help you grow professionally. Embrace the chance to make a real difference in people's lives while working in a company that values diversity, collaboration, and the empowerment of women. If you have a background in care, social care, or administration and are eager to support others, we want to hear from you!
Opportunity to make a meaningful impact by supporting victims of sexual assault and promoting their well-being.
Diverse role combining both administrative and crisis intervention responsibilities, enhancing professional skills.
Part-time position with a manageable workload of 16 hours per week, allowing for work-life balance.
Access to a range of benefits, including enhanced pay schemes, well-being programs, and generous annual leave.
Possibility to take on additional shifts as an on-call Crisis Worker, providing flexibility and extra earning potential.
Supportive work environment that values equality, diversity, and inclusivity, promoting a positive workplace culture.
Opportunities for professional development through accredited training courses and potential funding for higher education.

Useful skills for an Adult & Paediatric Administrator/Crisis Worker-Telford - 16 hours:
To work as an Adult & Paediatric Administrator/Crisis Worker in Telford, UK, you would typically need a combination of skills and qualifications that cater to both administrative duties and crisis intervention. Here are the key skills and qualifications you may need:
Key Skills:
1. Communication Skills: Ability to communicate effectively with clients, families, and professionals. Strong verbal and written communication is essential.
2. Interpersonal Skills: Ability to build rapport with clients in crisis situations, demonstrating empathy and understanding.
3. Organizational Skills: Proficiency in managing multiple tasks, scheduling appointments, and maintaining accurate records.
4. Problem-Solving Skills: Ability to assess situations quickly and come up with effective solutions to crises.
5. Crisis Management: Skills in de-escalating tense situations and providing support to individuals in high-stress scenarios.
6. Attention to Detail: Ensuring that all documentation is accurate and up-to-date and that policies and procedures are followed.
7. Teamwork: Ability to work collaboratively within a multidisciplinary team to provide comprehensive care.
8. Cultural Competence: Understanding and respecting diverse backgrounds and tailoring approaches to meet individual needs.
9. IT Skills: Proficiency in using administrative software, electronic health records, and other technology used in crisis management settings.
10. Confidentiality and Ethics: Adhering to confidentiality standards and ethical guidelines when dealing with sensitive information.
Qualifications:
1. Educational Background: While specific qualifications may vary, a degree in social work, psychology, healthcare, or a related field can be beneficial. Relevant certifications or training in mental health or crisis intervention can enhance your profile.
2. Experience: Experience working in healthcare, social services, or in a crisis intervention role is often preferred. Volunteer work in these fields can also be valuable.
3. Professional Certifications: Certifications in mental health first aid, crisis intervention, or safeguarding can be advantageous.
4. Knowledge of Legislation: Familiarity with UK laws and regulations related to mental health, safeguarding, and crisis support.
5. Continued Professional Development: Commitment to ongoing training and professional development in areas relevant to adult and pediatric care and crisis management.
Personal Attributes:
- Resilience and the ability to cope with stressful situations.
- Flexibility and adaptability to meet the changing needs of clients.
- A compassionate and non-judgmental approach to assisting individuals in crisis.
Useful Tips:
- Look for job postings in your area that specify desirable skills and qualifications.
- Networking with professionals in the field can provide insights and opportunities for education and experience.
 


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