*Internal MPFT Apps Only* Business Support Officer - IMHT East Staffs inBurton on Trent inBurton on Trent PUBLISHED
FRI 20 DEC 2024
The ideal applicant should be self-motivated with excellent prioritisation, communication, and organisational skills. The position emphasises teamwork and the ability to work independently while supporting the delivery of mental health services in South Staffordshire. The role also includes participating in monthly business meetings and overseeing the supervision of administrative staff to ensure effective service delivery. Ultimately, this position seeks someone passionate about promoting quality care and staff welfare within a supportive environment.
Internal MPFT Applications Only - Open to any BSAs or BSOs with experience of working within the IMHT's
We are excited to welcome an enthusiastic Business Support Officer to join our Adult Mental Health Service. This role is specifically to support our Integrated Mental health Team based at Horninglow Clinic in Burton on Trent.
This key role within the team will be to provide comprehensive administration and line management to the team, as we seek to support adults across South Staffordshire in need of Mental Health support. We are a supportive team, who are passionate about delivering excellent care as well as promoting staff wellbeing.
As a person you will need to be self motivated, with the ability to prioritise your daily workload whilst also managing your working time effectively. You will be able to work independently as well as being a good team player, with excellent communication and accuracy skills.
- Request information / activity reports that are required on behalf of the Service Manager and Operational Team Leader including data timeliness, data quality, contract monitoring reports, waitingtimes etc.
- Provide a central point of contact to respond to/resolve any queries on behalf of Service Manager and Operational Team Leader where appropriate in relation to all Key Performance Indicators.
- To provide administrative support in relation to the BSO role only.
- Attend internal and external meetings relevant to post, taking minutes and distributing using appropriate systems, arranging a variety of meetings and sourcing agenda items, as directed by theService Manager and Operational Team Leader.
- Process staff change forms and relevant letters; data amendment forms; termination forms and general HR relevant information.
- Support and participate in the Business Meetings held on a monthly basis within the clinical teams.
- Contribute to a robust and strong cohesive framework from the established BSO network, providing support to colleagues to ensure consistency and equity of provision across Services.
- Responsible for liaising with Corporate / Support Services to obtain data / performance reports.
- Provide regular monthly Service/Team updates as required to Service Manager and Operational Team Leader.
- Undertake regular 1:1 supervision sessions with identified administration staff as directed by the Service Manager or Operational Team Lead and report any training issues and needs.
About us
Check out the videos below showcasing why you should grow your career here with us at MPFT:
Why Work for Mental Health Services at MPFT - YouTube or copy and paste into browser to watch www.jobsincare.com/job/jbnsVDHn
Development and Progression Within Mental Health Services at MPFT - YouTube or copy and paste into browser to watch www.jobsincare.com/job/jbnsVDHn
The Integrated Mental Health teams work as part of a 'neighbourhood' offering place based provision of mental health services in partnership with other local organisations. Clinicians within the IMHT will offer interventions and treatments which are concordant with NICE guidelines, and allocation within the team will be based on the needs of the service user, matching clinician skills to service user needs.
No candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to this role, we would love to learn more about you and would encourage you to apply.
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