Healthcare Assistant - General Outpatients Department inShrewsbury inShrewsbury PUBLISHED
THU 28 NOV 2024
Opportunity to make a positive impact on patient care and support their journey through the healthcare system.
Work in a collaborative and dynamic team environment, enhancing teamwork and communication skills.
Gain hands-on experience in various clinical procedures and patient care, contributing to professional development.
Flexible working options available with both full-time and part-time positions to suit different lifestyles.
Diverse range of responsibilities that keeps the job interesting and allows for daily learning.
Develop strong relationships with patients, offering support and compassion during their outpatient appointments.
Access to training and professional development programs, enhancing future career opportunities within the NHS.
The Shrewsbury and Telford Hospital NHS Trust is seeking motivated and enthusiastic Healthcare Assistants for full and part-time positions in the Outpatients Department at The Royal Shrewsbury Hospital. Candidates should possess strong communication skills and enjoy working in a collaborative, fast-paced environment. Key responsibilities include providing clinical and administrative support, managing patient care during consultations, assisting with hygiene, nutrition, hydration, and pressure care, and accurately recording patient observations. Healthcare Assistants will also support patients during appointments and ensure safe transportation within the hospital. Applicants must be capable of managing their workload under the supervision of registered nurses. Note that the job posting may close early due to high application volume.
We have exciting full and part time opportunities for motivated and enthusiastic Healthcare Assistants to join the the Outpatients Department at The Royal Shrewsbury Hospital.
We are looking to recruit friendly Healthcare Assistants who have excellent communication skills and enjoy working in a busy team. The post holders will provide essential clinical and administrative support to the clinical team within our Outpatients Department, helping to provide a high level of care to patients. You will manage a group of patients on their journey through the consultations, any relevant diagnostics and will give information as and when deemed necessary.
The post holders must be able to effectively manage their own workload when caring for a group of patients under the supervision of a registered nurse.
** Please note, this advert may close early if a high number of applications are received **
- Provide support to patients to maintain their hygiene needs.
- Provide support to patients to maintain their elimination needs.
- Assist in the delivery of pressure area care.
- Assist in the maintenance of patients nutritional and hydration needs.
- Accurately undertake and record patient observations (at a frequency determined by the registered nurses), reporting any abnormalities immediately to a registered nurse.
- To support patients during their outpatient appointment.
- Escort patients to and from other wards and departments under the direct instruction of the registered nurses.
- To move patients safely using techniques taught by the Manual Handling Team, including the safe use of mechanical and non-mechanical handling aids.
- Answer the telephone courteously, relay messages accurately and promptly.
About us
For full duties and responsibilities please refer to the attached document entitled Job Description.
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The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for a Healthcare Assistant - General Outpatients Department:
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To work as a Healthcare Assistant (HCA) in the UK, you need a combination of practical skills, personal qualities, and a basic understanding of healthcare principles. While specific requirements might vary depending on the employer or the care setting, here are the key skills and attributes typically required:
Essential Skills:
1. Communication Skills:
- Ability to communicate effectively with patients, families, and healthcare professionals.
- Good listening skills to understand patients' needs and concerns.
2. Empathy and Compassion:
- Understanding and sensitivity to the feelings of patients.
- Ability to provide emotional support and reassurance.
3. Basic Clinical Skills:
- Understanding of basic health and hygiene standards.
- Ability to assist with daily living activities (bathing, dressing, feeding, etc.).
- Monitoring vital signs (blood pressure, temperature, pulse) can also be necessary.
4. Teamwork:
- Ability to work collaboratively with other healthcare professionals.
- Being a supportive team player.
5. Time Management:
- Ability to prioritize tasks efficiently in a fast-paced environment.
- Managing time effectively to ensure all patients receive appropriate care.
6. Attention to Detail:
- Being meticulous in following care plans and documenting changes in patients’ conditions.
- Paying close attention to patient safety.
7. Problem Solving Skills:
- Ability to respond to a variety of situations and challenges quickly and effectively.
- Competence in recognizing changes in a patient's condition and taking appropriate action.
8. Physical Stamina:
- Capability to perform physically demanding tasks, such as lifting and moving patients.
- Maintaining energy and stamina for long shifts.
Personal Qualities:
- Patience: Working in healthcare can be challenging; patience is crucial when dealing with patients who may be distressed or unwell.
- Reliability: Being dependable and trustworthy is essential for providing good patient care.
- Adaptability: Flexibility to handle varying work environments and situations.
- Respectfulness: Maintaining dignity for patients and treating them respectfully.
Training and Qualifications:
While formal qualifications may not always be required, having a relevant qualification, such as a Level 2 or Level 3 Diploma in Health and Social Care, can be beneficial. Some employers provide on-the-job training, and courses in first aid, safeguarding, or infection control may also be useful.
Experience:
Any previous experience in healthcare, customer service, or caring environments can greatly enhance your application. Volunteering in hospitals, care homes, or community services can provide valuable experience and skills.
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