Administration Officer inSunderland inSunderland PUBLISHED
THU 12 DEC 2024
Candidates should possess strong experience with Microsoft Office, electronic record systems, and general office procedures, alongside excellent customer service and communication skills. This full-time position entails working Monday to Friday in an office setting and requires confidence in handling sensitive situations and effective collaboration with both internal and external stakeholders. Applicants must meet the outlined qualifications in the job description, as only those who satisfy the essential criteria will be considered.
Would you like to be part of a team that works well together, always there to help each other?
Applications are invited from suitably qualified and experienced candidates for an Administrative Officer to work in Sunderland Crisis Admin Team, Barton Centre, Hopewood Park Hospital, Ryhope, Sunderland.
The Crisis Resolution and Home Treatment Team is a team of experienced mental health staff, which includes nurses, social workers, psychiatrists and pharmacy staff. We offer assessment and home treatment for people over 16 experiencing a mental health crisis, as an alternative to hospital admission.
The ideal candidate should:
- have experience of working with Microsoft packages and electronic record systems
- have proven experience of complex diary management
- have advanced typing skills / live typing
- have excellent customer care and communication skills
- a good working knowledge of office procedures
This post is full-time post Monday to Friday. 37.5 hours per week and is office based.
The post holder will support various multi disciplinary team meetings, whereby there can be a number of meetings on a daily basis. They will be required to update the patient information system during the meeting and must be able to type in real time recording accurate information. The post holder will be responsible for co-ordinating admin actions following this meeting, including arranging further patient related meetings in very limited timescales.
The post holder must have experience of general office duties such as ordering, petty cash, filing and scanning, and carry out duties assigned to them to ensure a comprehensive, high quality administration service.
The post holder must be confident dealing with service users, internal and external services both face to face and via telephone contact.
Working with members of the administration team, who are not based on the same site, you will be expected to provide cover during periods of absence.
The ideal candidate should demonstrate the ability to deal with exposure to highly distressing or emotional circumstances and will be expected to participate on all relevant training courses appropriate to the role.
You should hold the required level of qualifications outlined in the Essential Criteria of the Personal Specification in the job description. If you do not meet this criteria, you may not be shortlisted.
About us
Please find attached job description for full details.
Advertising date : 12th December 2024
Closing date : 2nd January 2025
We welcome your application.
Previous applicants need not apply.
Please give us a ring if you would like to visit us at Sunderland Crisis Team or have a chat with us about the role.
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