Team ManagerinLondoninLondonPUBLISHED THU 13 MAR 2025

Join a team that is making a real difference in the lives of individuals with complex needs. As a Team Manager for the Sutton and Merton Complex Needs Service, you'll have the opportunity to lead a dedicated multidisciplinary team, ensuring high-quality psychological care and recovery-focused interventions. This role offers a dynamic environment where your leadership will shape service delivery, foster professional growth, and drive meaningful improvements in patient care.

You'll work within a supportive and collaborative culture that values innovation, continuous learning, and staff well-being. With opportunities to develop leadership skills, influence service improvements, and contribute to an inclusive and patient-centered approach, this is a chance to build a fulfilling career while positively impacting the community. If you thrive in a role that balances strategic management with hands-on involvement, this is the perfect opportunity to lead, inspire, and drive change.

As Team Manager for the Sutton and Merton Complex Needs Service, you will provide leadership, ensuring high-quality psychological care for individuals with Emotionally Unstable Personality Disorder. You'll oversee daily operations, manage staff and work closely with the Clinical Lead and Consultant Psychiatrists to deliver evidence-based therapies like DBT and MBT.

Key responsibilities include performance management, supervision, and workforce planning, ensuring service targets are met while fostering a supportive, inclusive team culture. You'll drive service improvements, manage resources effectively, and ensure adherence to clinical governance, safeguarding, and Trust policies.

This role requires strong leadership, communication, and problem-solving skills. You'll need the ability to inspire and develop a multidisciplinary team, ensuring seamless collaboration with stakeholders, service users, and carers. A strategic mindset is essential to enhance service delivery, while emotional intelligence and resilience will help navigate complex situations with compassion. If you excel in managing services, driving innovation, and delivering person-centered care, this role offers the opportunity to make a lasting impact.

About us

As Team Manager for the Sutton and Merton Complex Needs Service, you will oversee the clinical and operational management of a multidisciplinary team providing psychological treatments for individuals with Emotionally Unstable Personality Disorder. You will ensure the delivery of high-quality, evidence-based care, including DBT and MBT, in alignment with Trust policies and performance standards.

Your responsibilities include leading and supervising staff (excluding doctors), managing caseload allocation, and ensuring effective team communication. You will champion the Trusts Recovery and Social Inclusion strategy, working to create a responsive, patient-centered service. Governance and risk management are key aspects of the role, requiring you to oversee safeguarding, serious incidents, and compliance with professional standards.

You will collaborate with internal and external stakeholders, including local authorities, to develop and improve service pathways. Financial and resource management will be essential, ensuring cost efficiency and adherence to budgets. Additionally, you will drive service improvements, monitor performance data, and implement strategies to enhance patient outcomes. Your leadership will help shape a positive, inclusive working environment, ensuring staff development and adherence to best practices.