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Ward Clerk - Assessment & Treatment Centre inWorksop inWorksop PUBLISHED TUE 21 JAN 2025

Band 2  PERMANENT 
NHS

Doncaster & Bassetlaw Teaching Hospitals NHS FT Follow Doncaster & Bassetlaw Teaching Hospitals NHS FT

Opportunity to work in a dynamic healthcare environment, contributing to patient care and support.
Flexible working hours, allowing for a good work-life balance with various shifts from Monday to Sunday.
Develop strong inter-personal skills while working as part of a team or independently.
Gain valuable experience in administrative and clerical support within the NHS, enhancing your professional skill set.
Regular engagement with patients and healthcare professionals, providing a sense of fulfillment and purpose.
The role demands attention to detail and organization, which can sharpen your professional capabilities and efficiency.
Possibility of career advancement within the NHS, as gaining experience can open doors to further opportunities.
The role of Ward Clerk at the Assessment & Treatment Centre in Worksop involves providing administrative and clerical support while working varied shifts from Monday to Sunday. Ideal candidates should be self-motivated, possess strong interpersonal skills, and demonstrate the ability to work both independently and as part of a team. Attention to detail, good organisational skills, and flexibility are essential, along with a minimum GCSE Grade C (or equivalent) in Maths and English, and proficiency in IT.

The post holder will be responsible for delivering an efficient reception and administration service, ensuring effective communication within the team. The working hours are scheduled between Monday to Friday from 0700-1300 or 1300-1900 on a rostered basis. Successful applicants will need to provide original certificates for their qualifications as outlined in the job specification.

More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for a Ward Clerk - Assessment & Treatment Centre:
To work as a Ward Clerk in the UK, you typically need a mix of administrative skills, interpersonal skills, and an understanding of healthcare environments. Here are some key skills and qualifications:
Essential Skills:
1. Administrative Skills:
- Proficiency in using office software (e.g., Microsoft Office, spreadsheets).
- Experience with filing systems and maintaining accurate records.
- Ability to manage appointments and scheduling.
2. Communication Skills:
- Strong written and verbal communication skills for interacting with patients, families, and healthcare professionals.
- Ability to convey information clearly and effectively.
3. Interpersonal Skills:
- A compassionate and approachable manner when dealing with patients and their families.
- Ability to work as part of a team within a busy healthcare environment.
4. Organizational Skills:
- Excellent organizational abilities to manage multiple tasks and prioritize effectively.
- Attention to detail to ensure accuracy in patient records and documentation.
5. Customer Service Skills:
- A focus on providing high-quality service to patients and visitors.
- Ability to handle inquiries and complaints in a professional manner.
6. Computer Skills:
- Familiarity with electronic patient record systems and other healthcare-related software.
- Basic IT skills for troubleshooting common issues.
Additional Skills:
1. Knowledge of Health and Safety Regulations:
- Understanding of healthcare policies and procedures to maintain a safe environment.
2. Confidentiality Awareness:
- Awareness of data protection and confidentiality issues related to patient information.
3. Problem-Solving Skills:
- Ability to identify issues and resolve them quickly and effectively.
4. Flexibility and Adaptability:
- Willingness to work various shifts, including evenings and weekends, as required.
Qualifications:
- A minimum of GCSEs in English and Maths or equivalent qualifications is often required.
- Previous experience in a healthcare setting or administrative role can be beneficial.
- Some positions may require specific training or certifications related to healthcare administration or patient care.
Personal Qualities:
- Patience and empathy towards patients and their families.
- A proactive attitude and the ability to work under pressure.
- Strong work ethic and reliability.
 


in Worksop click to show distance
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