Bank Senior Housekeeper - Redwoods Day Shifts inShrewsbury inShrewsbury PUBLISHED
FRI 8 NOV 2024
While previous experience in a similar role is preferred, comprehensive training will be provided. The position emphasises customer focus and the importance of high standards of cleanliness in line with National Cleaning Standards and infection control protocols. The successful candidate will need to communicate effectively with staff and service users and may encounter challenging situations, requiring a proactive and caring approach.
5 days a week with hours between 8am-3pm and alternative weekends.
weekend pay is enhanced rates
The Redwoods Centre , Shrewsbury
IntroductionAn exciting opportunity has arisen to join a busy Facilities Services Team within the Directorate of Facilities and Estates. The post holder will be responsible for a full range of housekeeping duties which may include working on wards and in service user and staff areas.
The PersonApplications are invited from enthusiastic, energetic and highly motivated individuals who are passionate about providing a customer focused and efficient service. The skills we value the most in our staff are:Dedicated to providing and maintaining high standardsWorking well as part of a team to achieve shared goalsHaving an exemplary standard of personal conduct, positive attitudes and behaviour
Facilities and Estates Shared Services The role is based within the Directorate of Facilities and Estates which provides a wide range of services to its Host Trust and Partners within Staffordshire, Stoke-on -Trent, Shropshire and Telford & Wrekin. The post is a bank position working for the housekeeping department in Stafford, St Georges. ST16 2SR
The post holder will provide a range of housekeeping duties that will include:Maintaining the required standard of cleaning services following the correct procedure and frequenciesUndertaking a variety of cleaning duties in line with the ward/area/location cleaning schedules (may include operating specialist equipment)Carrying out specialist cleaning and one off cleaning duties in line with Supervisors requirementsEnsuring that there is a general, pleasant and well maintained environment for service users
Skills and ExperienceFull training will be given for the role however; previous experience in a similar role would be an advantage, as would previous NHS experience.Candidates should meet all the essential aspects of the Person Specification which can be found at the rear of the Job Description.
About us
JOB DETAILSJOB TITLE: Facilities Assistant (Housekeeping)BAND: 2DEPARTMENT: Housekeeping ServicesREPORTS TO: Housekeeping SupervisorACCOUNTABLE TO: Facilities ManagerJOB PURPOSE.The Housekeeping staff provide a clean and safe environment to our patients, visitors and staffensuring that a high standard of cleanliness in line with National Cleaning Standards, infectioncontrol and health and safety are met and maintainedThe post holder will be expected to work as part of the wider Housekeeping team, providing anintegrated and flexible service, and as such may sometimes be required to undertake duties withinother areas of the Hotel Services Department should the needs of the service demand it.ORGANISATIONAL STRUCTUREKEY RESPONSIBILITIESMain Duties and Responsibilities:-Maintain the required standard of cleaning services following the correct procedure and frequencies- Undertake a variety of cleaning duties in line with the ward/area/location cleaning schedules- Operate mechanical cleaning equipment
-Replenish disposables and consumables- Safely and correctly store cleaning chemicals and equipment- Carry out specialist cleaning and one-off cleaning duties in line with service requirements- Assist with laundry duties as and when requiredWhere applicable ward based duties as required: Ward based catering duties to ensure in conjunction with nursing staff that service users are provided with appropriate mealsRegenerate food, probe, record temperature of food and serveEnsure that meals are served in a presentable and timely manner and appropriate cutlery and condiments are suppliedAssist to ensure dining room area is ready for service and cleared afterwardsRecord waste levels at end of serviceClean regeneration trolleyOther:Support the supervisor on a day to day basisSupport the induction and training of other employeesComment on Housekeeping policies and proceduresWork in a team of housekeeping staff as required, assisting with training and guidanceComplete own timesheetsRespond to tasks that may arise in an emergency and times of staff shortageFlexible working within a teamMonitor and maintain stock levels, including keeping appropriate recordsTake part in cleanliness audits and follow up action as requiredTake a personal duty of care for all equipment that is used on a day to day basis as part of the roleReport any misuse of, or faulty equipment to the appropriate personThe post holder may be expected to open and lock buildings and set alarms ensuring our premises are secure at the end of the day.Systems and equipment (non-exhaustive):Floor scrubberRotowashBufferVacuum cleanerSteamersDecisions and judgements:
The postholder does not have any responsibility for staffThe postholder will be responsible for organising their work to ensure that all tasks are completedThe postholder will work within established procedures/practices with supervision available for referenceThe postholder will follow policies in own role and may be required to comment, but has no responsibility for service developmentThe postholder will be required to assess situations that present themselves and determine an appropriate course of action from a choice of options, eg fault finding on equipment such as a vacuum cleanerCommunication and relationships:Assist with induction and training of new starters, apprentices, trainees, work colleagues, managers, contractors (in line with the level of role, training and experience)The postholder will provide general non-clinical advice, guidance, or ancillary services directly to patients, clients, relatives or carersCommunicate with patients, on a regular basis, some of whom may have communication difficulties.Physical demands of the job:The postholder will be required to use equipment essential to the role, eg floor scrubbing equipmentPhysical effort required for the role will be moderate for several short periods during a shiftMost challenging/difficult parts of the job:The postholder will encounter some exposure to hazards during the working shiftThe postholder may occasionally be exposed to emotional or distressing circumstances, eg deaths on wards
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