Waiting List Coordinator - Obstetrics in Norwich inNorwich PUBLISHED THU 7 NOV 2024 Jump to job information section

An exciting opportunity has arisen to become a part of the Obstetrics and Gynaecology waiting list team. We are looking for a full-time waiting list C-Section waiting list Ordinator with a cross cover for Gynaecology and Gynaecology Oncology. This is permanent contract working within a small team that is managed by our Senior Waiting List Co-Ordinator/Team Leader.

You will need to be a conscientious and enthusiastic team player, with excellent organisational and communication skills. You will have a good understanding of the 18-week RTT pathways, the Patient Access Policy and be trained in PAS. You will need to be able to demonstrate a clear understanding of patient confidentiality.

The post holder will provide waiting list management for the Obstetrics C-Section waiting list. This role relies on close working relationships with patients, consultants, secretaires, receptionist, the management team, and theatre teams.

Main job role responsibilities -

• Arranging patients C-Section dates
• Managing C-Section requests on ICE
• Managing and actioning the Elective Procedure inbox
• Arranging patient inductions on Cley
• Attending and presenting issues at the C-Section escalation meeting weekly
• Working with our Obstetrics secretaries
• Handling patients queries via telephone and email
• Liaise with ward and theatre staff
• Use PAS to book patients TCI's
• Ensuring the Elective CS Booking system is correct with planned patients coming in and correct information added.
• Adding all Elective C-Sections on Orsos

About us

• Undertake responsibility for waiting lists ensuring compliance with local and national target / policies and ensuring relevant documentation is sent to patients and information entered on to the appropriate IT Systems.
• To have a comprehensive knowledge and good understanding of Patient Access Policy to always work in line with Trust and National policies, procedures and targets on real time data entry and confidentiality
• Good working knowledge of PAS and the ability to undertake RTT recording as appropriate. Record all relevant information to Trust guidelines in line with Information Governance and policies.
• To implement booked admission protocols and procedures for Women & Childrens Services; this will involve mutually agreeing a booked date for patients attending the unit. To initiate action regarding cancellation.
• To oversee daily operating lists, ensuring they are full and accordingly meet the demands of the consultants and the Unit.
• Close liaison with the medical secretarial staff to ensure accurate updating of information.
• Compile the departmental theatre lists, and assign patient confirmation times.
• Ensure that the relevant documentation required by the unit about the patients is kept in an efficient and accessible manner.
• To verify and record all patients details on the patient management system in use within the unit (including waiting list card details) as required
• Ensure all urgent referrals are dealt with in accordance with Patient Access policy

Please see the attached job description for full details.

Please note that this advertised position, which is part of occupation code 4131 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.