Receptionist inOngar inOngar PUBLISHED SUN 1 DEC 2024

PERMANENT GOOD SALARY

Primary Care Careers rD8BMKk6

Ongar Health Centre is seeking a part-time receptionist to join their team for 12 hours per week, primarily working on Wednesdays and Thursdays from 08:00 to 14:00, with some flexibility required for additional hours. The ideal candidate will be organized, friendly, and able to efficiently manage administrative tasks to support the multidisciplinary team, while prioritizing workload and delivering excellent customer service.

Key responsibilities include assisting patients, managing appointment bookings both over the phone and in-person, addressing queries from patients and clinicians, advising on practice procedures, and registering new patients. Interested applicants are encouraged to apply early, as the vacancy may close sooner than expected due to high interest.

Ongar Health Centre are pleased to be recruiting for an organised and friendly receptionist to join their busy team, on a part-time basis. The position is for 12 hours per week working the following days, although some flexibility is required as you will sometimes need to work additional/alternative hours to cover for colleagues.

Wednesday 08:00 14:00
Thursday 08:00 14:00

The successful candidate must be able to undertake a range of administrative duties to support the multidisciplinary team, be able to work as part of a team, have the ability to organise and prioritise their own workload on a day to day basis.

We would welcome applications from organised, adaptable, and friendly individuals who are keen to help us provide high levels of customer service.

Assisting and directing patients.
Making appointments via telephone and face to face.
Dealing with queries and requests for information from patients and clinicians.
Advising patients of practice procedures.
Registering new patients.

Please note that should this vacancy attract sufficient interest it may be necessary to close the vacancy at an earlier date. We therefore suggest that you apply at an early stage to avoid disappointment.

About us
If you would like to find out more information about this role, please do not hesitate to get in contact with us.

More information related to this job opportunity, from jobsincare:

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Useful skills for a Receptionist: Click to view

To work as a receptionist in the UK, you'll need a mix of technical, interpersonal, and organizational skills. Here are some key skills and qualities that are typically required:

Technical Skills:

1. Computer Proficiency: Familiarity with word processing, spreadsheet software, and email systems. Knowledge of office management software and appointment scheduling tools can be beneficial.

2. Telephone Skills: Ability to handle calls professionally, take messages accurately, and use telephone systems effectively.

3. Data Entry: Attention to detail when inputting and managing information in databases.

Interpersonal Skills:

1. Communication Skills: Strong verbal and written communication skills to interact effectively with clients, visitors, and staff.

2. Customer Service Skills: Ability to provide a warm and friendly welcome, as well as address inquiries and concerns in a professional manner.

3. Problem-Solving: Capability to handle unexpected situations calmly and effectively.

Organizational Skills:

1. Time Management: Ability to prioritize tasks, manage appointments, and keep the reception area running smoothly.

2. Multitasking: Skill in handling various tasks simultaneously, such as answering phones, greeting visitors, and managing paperwork.

3. Attention to Detail: Ensuring accuracy in message-taking, appointment scheduling, and maintaining records.

Personal Qualities:

1. Professionalism: A keen sense of professionalism in appearance and behavior, as the receptionist represents the company.

2. Adaptability: Flexibility to adapt to different situations and changes in the work environment.

3. Teamwork: Ability to work collaboratively with other staff members in a busy office.

Additional Considerations:

- Experience: Previous experience in customer service or office administration can be advantageous.

- Language Skills: Proficiency in multiple languages can be a plus, especially in multicultural environments.

- Health and Safety Awareness: Basic understanding of health and safety regulations to ensure a safe work environment.

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Receptionist inOngar inOngar PUBLISHED SUN 1 DEC 2024

Primary Care Careers rD8BMKk6

About us If you would like to find out more information about this role, please do not hesitate to get in contact with us.

About us
If you would like to find out more information about this role, please do not hesitate to get in contact with us.