To work as a Facilities Operative in the UK, you typically need a combination of technical skills, interpersonal skills, and personal attributes. Here are some key skills and qualities that are often required:
Technical Skills
1. Maintenance Skills: Basic knowledge of building maintenance, including plumbing, carpentry, electrical work, and HVAC systems.
2. Health and Safety Knowledge: Understanding health and safety regulations and practices to ensure a safe working environment.
3. Cleaning and Hygiene Practices: Familiarity with cleaning standards and procedures to maintain cleanliness and hygiene in facilities.
4. Equipment Operation: Ability to operate maintenance and cleaning equipment safely and effectively.
5. Basic IT Skills: Competence in using basic office software for reporting maintenance issues and managing schedules (e.g., Microsoft Office or facility management software).
Interpersonal Skills
1. Communication Skills: Ability to clearly communicate with other staff, management, and external contractors.
2. Teamwork: Capability to work collaboratively with colleagues from different departments.
3. Customer Service Orientation: Providing excellent service to building users and addressing their needs or complaints effectively.
Personal Attributes
1. Problem-Solving Skills: Ability to identify issues and determine effective solutions quickly.
2. Attention to Detail: Carefulness in carrying out tasks to ensure high standards and prevent oversights.
3. Reliability: Dependability and a strong work ethic, as facilities operatives often follow strict schedules and need to meet deadlines.
4. Flexibility: Willingness to work various shifts or adapt to changing circumstances and priorities.
Additional Considerations
- Relevant Qualifications: While not always essential, a qualification in facilities management, maintenance, or a related field can be beneficial.
- Experience: Some employers may require previous experience in a facilities, maintenance, or similar role.
- Driving License: Depending on the role, a valid UK driving license may be required, especially if the job involves traveling between different sites.
Training and Development
- Many employers provide on-the-job training, and relevant certifications (such as health and safety training) are often encouraged or required to enhance your qualifications.
