Macmillan Welfare Benefits AdvisorinLiverpoolinLiverpoolPUBLISHED TUE 11 MAR 2025
In this full-time role, you'll work closely with individuals new to their cancer journey, offering essential guidance on maximizing their income, managing debt, and enhancing their financial wellbeing. With a calm approach and the ability to handle diverse cases, you will empower clients to challenge benefit decisions and ensure they receive the support they need. If you're a woman looking for a fulfilling career that allows you to blend your skills in welfare rights with heartfelt care, we would love to hear from you. Join us at The Clatterbridge Cancer Centre and be part of a service rated as ‘Outstanding for Caring’.
An exciting opportunity has arisen for an enthusiastic individual to join Clatterbridge Cancer Centre NHS Foundation Trust as a Welfare Benefits Advisor.
At the Clatterbridge Cancer Centre we are passionate about developing our services across all our sites, ensuring that we have a sustainable workforce for the future and are proud to have been rated by the CQC as Good overall in 2, with Outstanding for Caring.
The successful post holder will possess a deep understanding of the benefits system and be able to deliver specialist welfare rights advice and casework to a very high standard.
The post holder will have the confidence and initiative to work independently in a hospital setting. They must be calm and competent under pressure, able to manage a large caseload. The post holder will interact daily with people (and their families) living with cancer, many of whom will only recently been diagnosed.
The Clatterbridge Cancer Centre is keen to welcome applicants from all diverse backgrounds with the skills and motivation to join a busy, developing and energetic team.
This opportunity is a full time post of 37.5 hours per week.
The Welfare Benefits Advisor will work as part of a team which provides comprehensive advice and support to people affected by cancer as well health and social care professionals. The post holder will be responsible for providing support, advice and information to help people affected by cancer to maximise income, manage debt and build financial management skills. The post holder will undertake complex case work with clients to assess entitlement to welfare benefits as well as other sources of financial help which may be available to them. The post holder will support clients to challenge benefit decisions and to support clients in preparation for tribunals as appropriate.
The Macmillan Welfare Benefits Advisor will provide information and support within the boundaries defined for the role, managing complex needs and referring and signposting patients to appropriate support, including The Information and Support Services Manager, PALs officer, Head of Patient Experience and Inclusion and other appropriate health and social care professionals.
The post holder will deputise for the Lead Macmillan Welfare Benefits advisor as required, and support the provision of a high quality service and service user experience across all three Clatterbridge Cancer Centre sites.
About us
Please see attached Job Description and Person Specification for full details about this exciting role on offer at The Clatterbridge Cancer Centre.
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