Support Team Administrator inLancaster inLancaster PUBLISHED 13 NOV 2024

Are you looking for an exciting new opportunity? HCRG Care Group are recruiting a Support Team Administrator as part of our Multi-disciplinary Team.

As a Support Team Administrator within the Lancashire Young People and Families Service you will work as part of a 0-19 years team under the direction of the Team Leader. The post holder will be expected to work in line with organisational values and behaviours delivering excellent care with compassion.

We have a part time role available, working three days
, that can be negotiated at interview - Working hours: Monday to Friday between the hours of 9am-5pm.

The role will be based at our Lancaster Hub
with the added flexibility of
home working when needed
(as agreed with your line manager)

As an opportunity to meet and work with your wider colleagues in our service you will be required to occasionally travel to our Fylde & Wyre and Preston Hubs when requested.

As a Support Team Administrator you will:

• Attend regular meetings with team leaders to schedule and coordinate support.
• Manage the collection and delivery of service consumables and order equipment for new starters.
• Support team leaders with sickness absence meetings, off-duty scheduling, and audits.
• Ensure clinical equipment servicing and maintain the asset register.
• Handle administrative tasks: sending FFTs, booking meetings, maintaining action logs, and team information.
• Utilize and update electronic systems (e.g., EMIS) and databases, resolving data issues as needed.
• Network with other support workers and assist with staff inductions, training, and School Health Needs Assessments.
• Participate in appraisals, mandatory training, and delegated tasks from team leaders.

Further details are available via the attached job description.

About us

You will feel valued as a Support Team Administrator within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• £22,369with group pension
• Free tea, coffee and milk at your base location
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
• An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
• The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding good or outstanding ratings from the Care Quality Commission

The essential qualities we are looking for in our applicants are:

• Excellent interpersonal and communication skills, both verbal and written, with the ability to communicate with a range of people on a day to day basis.
• Administrative experience in a support environment.
• Flexible approach to work.
• Organised and able to prioritise tasks.

If you feel that you meet the above qualities, then we would love to have you on our team!