CYP Team Secretary inGrantham inGrantham PUBLISHED
MON 20 JAN 2025
Key responsibilities include maintaining clinical systems, managing diaries, contacting young people and families to arrange appointments, and facilitating meetings. Additionally, the role involves data monitoring, liaising with internal and external stakeholders, managing email requests, and handling invoices. The organisation offers training and development opportunities, as well as various staff benefits, including an NHS pension scheme and discounts on retail and services.
We are looking for a reliable, organised and enthusiastic person with a strong work ethic to join our committed administration workforce in Child & Young People (CYP) Services Urgent Care for 30 hours per week.
This is an office based position with some flexibility for home working. There may be an expectation to be part of cover an occasional evening clinic up until 8pm on a rota basis or to travel to a different base if required to support the needs or the service or to attend training. Mileage is paid at a standard rate.
You will have a strong work ethic and be a key member of a friendly administration team providing a high standard of administration support. You will also be responsible for contributing to the smooth and efficient running of the office to include referral processing, typing and formatting of correspondence, and other data requirements using Word, Excel, clinical systems and Microsoft teams. There will also be a requirement for note taking and other requirements of supporting a meeting.
It is a busy role and there will be a need to help to cover reception and you will be dealing with a wide range of enquiries in a welcoming yet professional and senstive manner ensuring confidentiality at all times.
We will offer training and development opportunites for the successful applicant. Please contact Teresa Shane, Urgent Care Admin Lead on Tel no to hear more about this exciting role.
To undertake secretarial administration duties in support of clinical and non-clinical activity in the CYP Service ensuring administrative support is available to management and members of the team as appropriate.
This will include, but is not limited to:
- Inputting referrals and data onto the clinical system.
- Navigating and updating clinical systems and electronic databases.
- Gathering information.
- Organising and contacting young people and families by telephone or letter to offer an appointment.
- Typing letters and correspondence using audio/copy typing and word processing systems.
- Diary management.
- Help to assist with data monitoring using excel and Power BI housekeeping reports.
- To provide individual administration support as required.
- To assist with coordinating meetings including the provision of note taking, preparation and circulating supporting documentation.
- To provide reception support as required, including answering phones and greeting visitors.
- Liaising with internal and external providers.
- Maintaining the services' shared online workspace/website if required.
- Monitoring email inboxes and dealing with requests promptly.
- Ordering and managing invoices through the procurement system.
About us
Please view the job description and person specification for full details.
When completing your application, please demonstrate how you meet the role criteria.
We can also offer you many staff benefits to help support you which include:
Early access to Psychological Therapies and Physiotherapy
Competitive annual leave allowance
Car leasing scheme
NHS pension scheme
Free eye tests
Money saving options through our salary sacrifice scheme
Discounts on major high street retailers and restaurants
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