Patient Services Administrator inCambridge inCambridge PUBLISHED TUE 12 NOV 2024

 PERMANENT 
Opportunity to work in a friendly and collaborative team environment with diverse healthcare professionals including GPs and nurses.
Flexible working hours between 08:15 and 18:30, allowing for a better work-life balance.
Chance to enhance administrative skills while contributing to patient care and practice efficiency.
Involvement in meaningful tasks like processing referrals and managing patient registrations, directly impacting patient experiences.
Commitment to personal and professional development through training programs and performance reviews.
Fostering a culture of confidentiality, equality, and respect for patients and colleagues, creating a positive workplace culture.
Opportunities to contribute to quality improvement initiatives and participate in audits, enhancing practices and patient outcomes.
Red House Surgery in Cambridge is seeking a Patient Services Administrator to join their collaborative team, which includes GPs, nurses, and various healthcare professionals. The role involves essential reception duties such as greeting patients, handling telephone inquiries, processing registrations and prescription requests, managing mail, and coding clinical data on the SystmOne system. The administrator will also be responsible for appointment scheduling, preparing referrals, and maintaining patient confidentiality and data security.

The position offers flexible hours between 08:15 and 18:30, and while previous experience in a general practice is preferred, strong administrative skills are essential. The successful candidate will contribute to the smooth operation of the surgery and participate in team efforts to enhance workflows. They will also engage in continuous professional development, ensuring high-quality service delivery while respecting patient rights and needs.

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