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Receptionist inBelvedere inBelvedere PUBLISHED MON 20 JAN 2025

Depending on experience  PERMANENT  GOOD SALARY 

HOLISTIC

Belvedere Medical Centre

Opportunity to be part of a supportive and happy team at a busy medical practice.
Develop and enhance customer service skills while interacting with diverse patients.
Gain experience in a medical environment, which can be valuable for future career opportunities.
Flexible working hours, allowing for a part-time or full-time schedule to suit individual needs.
Engage in important problem-solving tasks, improving multi-tasking and organizational skills.
Work alongside a qualified clinical team, providing a holistic understanding of patient care.
Competitive salary starting from £11.44 per hour, with opportunities for growth and development.
The role of Receptionist at Belvedere Medical Centre involves providing front-line support at a busy doctors' surgery, where you will be responsible for answering phones, directing patients, and managing appointments. Strong customer service skills and a pleasant telephone manner are essential, as well as the ability to remain calm under pressure and handle multiple tasks simultaneously. Experience with the EMIS system is preferred. The position requires flexibility in working hours, with part-time or full-time options available, typically ranging from 20-30 hours per week.

The medical practice comprises a large, supportive team including various healthcare professionals, and prioritizes patient-centered services with a commitment to quality and efficiency. The surgery operates Monday through Friday with varying hours, and candidates must be able to reliably commute or plan to relocate to Belvedere. A minimum of one year’s experience as a medical receptionist is preferred, with an hourly wage starting at £11.44.

Useful skills for a Receptionist:
To work as a receptionist in the UK, you'll need a mix of technical, interpersonal, and organizational skills. Here are some key skills and qualities that are typically required:
Technical Skills:
1. Computer Proficiency: Familiarity with word processing, spreadsheet software, and email systems. Knowledge of office management software and appointment scheduling tools can be beneficial.
2. Telephone Skills: Ability to handle calls professionally, take messages accurately, and use telephone systems effectively.
3. Data Entry: Attention to detail when inputting and managing information in databases.
Interpersonal Skills:
1. Communication Skills: Strong verbal and written communication skills to interact effectively with clients, visitors, and staff.
2. Customer Service Skills: Ability to provide a warm and friendly welcome, as well as address inquiries and concerns in a professional manner.
3. Problem-Solving: Capability to handle unexpected situations calmly and effectively.
Organizational Skills:
1. Time Management: Ability to prioritize tasks, manage appointments, and keep the reception area running smoothly.
2. Multitasking: Skill in handling various tasks simultaneously, such as answering phones, greeting visitors, and managing paperwork.
3. Attention to Detail: Ensuring accuracy in message-taking, appointment scheduling, and maintaining records.
Personal Qualities:
1. Professionalism: A keen sense of professionalism in appearance and behavior, as the receptionist represents the company.
2. Adaptability: Flexibility to adapt to different situations and changes in the work environment.
3. Teamwork: Ability to work collaboratively with other staff members in a busy office.
Additional Considerations:
- Experience: Previous experience in customer service or office administration can be advantageous.
- Language Skills: Proficiency in multiple languages can be a plus, especially in multicultural environments.
- Health and Safety Awareness: Basic understanding of health and safety regulations to ensure a safe work environment.
 


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