Wisbech Primary Care Network Ltd rhIcEigJ
In addition to direct patient interactions, the Pharmacy Technician will take part in initiatives such as antimicrobial stewardship, clinical audits, and the implementation of national prescribing policies. The role requires collaboration with the multidisciplinary team to enhance prescribing safety and efficiency, as well as supervising and training practice teams on medication handling and Electronic Prescription Services (EPS). This position aims to develop proactive systems to improve medication management across the PCN's practices while addressing local health inequalities through patient support and education.
Wisbech Primary Care Network (PCN) is recruiting a Pharmacy Technician to support patient care in the development of the Primary Care Network.
The nature of the role requires the post holder to work full-time and to be based at Trinity Surgery. On occasions, there may be the requirement to work at other practices within the PCN, namely Clarkson Surgery, North Brink Practice and Parson Drove Surgery. In addition to these practices, this may include remote and homeworking, at the discretion of the PCN.
The purpose of this full-time role is to provide technical support to the clinical pharmacists and other pharmacy services within general practice and the Primary Care Network (PCN) to ensure professional operational standards and excellence in pharmaceutical care and safety are maintained. To ensure delivery of safe, effective and efficient systems for medicines related clinical correspondence, repeat prescribing, medicines optimisation, reducing medicines waste and maximising patient outcomes.
About us
Undertake patient facing and patient supporting roles to ensure effective medicines use, through shared-decision making conversations with patients
Carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews, and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively
Support, as determined by the PCN, medication reviews and medicines reconciliation for new care home patients and synchronising medicines for patient transfers between care settings and linking with local community pharmacists
Provide specialist expertise, where competent, to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities
Take a central role in the clinical aspects of shared care protocols and liaising with specialist pharmacists for more complex patients
Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing
Assist in the delivery of medicines optimisation and management incentive schemes and patient safety audits
Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings. This will be achieved through undertaking clinical audits (e.g. use of antibiotics), supporting quality improvement measures and contributing to the Quality and Outcomes Framework and enhanced services.
Reconcile the medicines of patients whose care is transferred back to primary care in a timely and effective manner liaising with patients and other providers to ensure patients receive appropriate medication on discharge
Proactively engage with patients whose care has been transferred to reduce potential readmission including identifying and rectifying unexplained variation
Work with pharmacy service team to develop safe, effective and efficient systems for the repeat prescribing of medication at scale across the four GP sites.
Work with pharmacy service team to develop and implement systems to ensure the effective and continuous supply of medication to high risk patients
Work with pharmacy service team to develop and implement systems to ensure safe and effective management of high risk medication
Work with pharmacy services to develop and implement changes to medicines in line with MHRA alerts, product withdrawal and other local or national guidance
Provide feedback and seek advice from pharmacist for patients where the post holder has clinical concerns around competence to safely manage their medications
Manage requests to prescribe medication from specialists in line with Cambridgeshire and Peterborough ICB formulary and locally agreed guidelines
Update patient medication records in line with incoming clinical correspondence
Refer patients to their community pharmacist for support with using their medicines
To provide advice to GPs, staff and patients in changes to prescribing to support the improvement of prescribing safety, quality and cost effectiveness
To respond to medication queries form patients and staff in a professional manner referring to the appropriate clinician in accordance with protocols and personal and professional boundaries
Provide support to patients to maximise the benefit from their medication
Provide telephone support for patients with medication queries
Provide professional telephone and written advice and support to patients and their carers
To maintain full and complete records of all patient contacts using appropriate clinical templates and coding
Work with the PCN multi-disciplinary team to ensure efficient medicines optimisation, including implementing efficient ordering and return processes, and reducing wastage
Supervise practice teams in supporting and streaming general prescription request, so as to allow GPs and clinical pharmacists to review the more clinically complex requests
Provide leadership for medicines optimisation systems across PCNs, supporting practices with a range of services to get the best value from medicines by encouraging and implementing Electronic Prescriptions, safe repeat prescribing systems, and timely monitoring and management of high-risk medicines
Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS)
Develop relationships with other pharmacy technicians, pharmacists and members of the multi-disciplinary team to support integration of the pharmacy team across health and social care including primary care, community pharmacy, secondary care and mental health
To work across agilely across the four practices and across the PCN geographical area, as determined by PCN management
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