Ward Clerk/ Receptionist - Ambulatory Care QEII inWelwyn Garden City inWelwyn Garden City PUBLISHED
TUE 12 NOV 2024
East and North Herts NHS Trust rrjEkZue
Candidates should align with the Trust’s core values of Inclusion, Respect, and Improvement while performing their duties. Successful applicants will play a vital role in delivering outstanding care and service to patients in the Ambulatory Care setting.
We are recruiting for a Ward Clerk/Receptionist who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
You will be responsible for providing a patient orientated reception service and clerical support to the clinical team in the Ambulatory Care department. You will be expected to be computer literate and any previous reception duties would be an advantage.If you have experience of using Lorenzo and ifit this would be very much desirable although full training will be provided to successful candidates on induction.
At the heart of everything we do are our core values:Include,Respect, andImprove. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Meeting and greeting patients and visitors to the department, booking the patients into the department on the Trust's patient system, answering telephone calls dealing with queries in a polite and professional manner, escalating any issues to a senior member of the team when required, requesting and filing medical records and working collaboratively with the team to ensure the smooth running of the department.
About us
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role
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