Band 3 Medical Secretary - Cardiology inBirmingham inBirmingham PUBLISHED
FRI 11 OCT 2024
Candidates should possess substantial administrative experience, including previous secretarial and audio typing skills, along with proficiency in Microsoft Office and other IT systems. A good command of English and Maths, as well as an understanding of medical terminology, is essential. The ideal candidate will demonstrate strong organisational skills and the ability to interact with distressed patients and healthcare professionals while maintaining confidentiality and professionalism.
An exciting opportunity has arisen for a Medical Secretary to join the Cardiology Department at the University Hospital Birmingham.
This is an exciting opportunity for an individual who relishes a challenge and is keen to use their own initiative.
You will be required to work to a high standard of accuracy and be able to demonstrate initiative in planning your own workload in a way that supports the consultant and wider team.
The successful post holder should have a proactive and friendly attitude and be able to demonstrate substantial administrative experience and be able to meet the main duties of the role as identified in the job description.
You must possess excellent organisational skills and be experienced in dealing with confidential information.
The successful candidate will have a good standard of English and Maths and ideally possess an AMSPAR/medical terminology qualification/RSA III qualification (or equivalent). Previous secretarial & audio typing experience are essential. The candidate should also be able to demonstrate confidence in using MS Office as well as other IT systems.
This post is full time (37.5 hours) and a permanent role.
Informal enquiries and/or visits are welcome via Alexandra Moore, Cardiology Team Leader on or via email.
*To provide a complete confidential general and medical secretarial service for the Consultant(s) and their medical team. The daily management of the medical team diary. Work will be carried out with the supervision and support of the medical secretary supervisors.
*To provide and receive complex information on a daily basis. To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries of a clinical and non-clinical nature.
*To touch type from audio and/or shorthand the following documents: clinical letters; results letters; discharge summaries; medical reports; Coroner's reports; police reports; scientific manuscripts and abstracts; reports in response to complaints; teaching, educational and research materials. This requires an understanding of medical terminology, phraseology and medications, as well as high levels of concentration. Many documents may be of a complex or distressing nature.
*To provide a point of contact for GPs and other Health Care Professionals and also patients/relatives/carers, who are often highly emotional and high distressed ensuring that any language or other communication barriers are overcome
*To understand the patient pathway and provide information and reassurance in a professional manner. Deal with queries and instigate appropriate action, as appropriate to the complex and sensitive nature of the information involved
About us
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
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