AdministratorinCambridgeinCambridgePUBLISHED MON 4 NOV 2024
Candidates should possess strong communication skills and a collaborative spirit, as they will be working closely with colleagues to manage workloads effectively. The Trust is committed to staff development and offers clear pathways for career progression. Responsibilities will also include training new staff and covering for absent team members, ensuring continuous support within the administrative team.
We are currently looking to recruit an enthusiastic and motivated full-time administrator, to provide administrative support for S3 Eating Disorders Ward, based at Addenbrookes Hospital.
The post involves data inputting of patient information throughout the admission and discharge process, face to face and telephone contact with patients and clinical staff from trusts across the UK, composing letters and emails, and providing other general administration duties to support the wards daily tasks.
If you are looking for a new challenge, enjoy variety in your work and wish to be part of a team striving to make a difference for by supporting people with eating disorders then we want to hear from you.
The ideal candidate will have great communication skills, be well organised, have a sense of accountability, accompanied by an ability to work under time restraints and pressure at times. We are looking for someone who can offer good support to our colleagues, be a team player and work together to manage workload.
We will provide the necessary support to ensure your development within your role. We are keen to support and develop our staff through a clear career pathway and encourage promotional opportunities within the Trust.
Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.
About us
Please refer to the attached job description and person specification for full details of responsibilities.
- Word processing of all forms of correspondence, reports and summaries that are required by the team.
- Undertake diary management for clinicians and/or managers, as required.
- Organise clinics and associated appointments for clinics, using appropriate brought forward systems to manage work.
- Provide operational support to colleagues if required, as directed by Line Manager.
- Deal with staff and service user requests that may be part of a cash office functions as and when required, and in accordance with Trust procedures.
- Inputting and updating service user information and service user/team activity on computerised information systems, creating service user notes where necessary and according to policy.
- Maintain filing in both paper and electronic records, ensuring that it is kept up to date at all times. In accordance with Trust procedures, track and receive notes in a timely manner.
- Ensure good customer service by providing a professional and effective telephone service, taking accurate messages and providing information and signposting as requested and appropriate.
- Undertake training of new staff as directed by Line Manager and/or other managers.
- Provide cover as directed by Line Manager for other members of the admin team in their absence and assist with their workloads as necessary and undertake such other duties as may be reasonably required commensurate with the grade of the post.
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