Ophthalmology Co-ordinator inFolkestone inFolkestone PUBLISHED 31 OCT 2024

Folkestone Eye Centre is an NHS community-based outpatient clinic, bringing expert eye care closer to patients homes.

The service is a joint venture owned and run by the partnership of Newton Place Surgery and a group of local expert Consultant Ophthalmic Surgeons.

The service is located at our newly renovated premises within Basepoint in Folkestone. We have the most up to date diagnostic and surgical equipment on site, including a state-of-the-art cataract surgery suite. We have recently expanded into running dermatology outpatient clinics and nurse led biopsy lists.

We are looking for a full time ophthalmology co-ordinator for our clinic. As a person, you should be passionate about giving great healthcare, enthusiastic to learn, have great organisational skills and have an empathetic nature. The hours for this post are 37.5 per week. The hours are varied and the hours are based on a rolling rota, that is shared between the team. Shifts are between the hours of due to clinics.
Weekend working is essential for this post.

We are a growing service, and no two days are the same. If you enjoy working in administration and have the relevant skill-set, then we would love to hear from you.

As an ophthalmology coordinator, you will be undertaking the following: -

• Ensuring that patients are seen in the right clinic, first time
• Contacting patients through the use of multiple media formats.
• Work closely with colleagues to ensure that clinics are well organised and providing the correct needs for the patients.
• Coordinate AMD referrals into the service, ensuring that they are booked at the right time.
• Coordinating HCQ clinics.
• AMD technician rota creation.
• The post holder will ensure that all the patients are correctly booked
• The post holder must deal with any enquiries from the patients with regard to their appointments.
• The post holder will need to understand the needs of the service and work with clinicians to understand their needs and profiles, as well as future developments in that specialty.
• Assisting with feedback forms into the service for all services.
• Reception cover.
• Assisting the Service Manager with monthly invoices.

About us

Folkestone Eye Centre is a brand-new outpatient clinic and theatre. We are a small and friendly team that are passionate about delivery great care to the community. As a receptionist and administrator for Folkestone Eye Centre you will be an an important part of the service. We are looking for an individual who is enthusiastic, professional, empathetic and someone who is an excellent team player. You will also need excellent orgnisational and time-management skills.

We are in partnership with Newton Place Surgery and 5 ophthalmologists who are on rotation, here at Folkestone Eye Centre. We also have a regular dermatology GPSWI's. We offer cataract surgery, general ophthalmology clinic, wet macular degneration clinics, HCQ clinics, minor operations, general dermatology clinics and nurse led biopsy clinics.

• Ensuring that patients are seen in the right clinic, first time.
• Contacting patients through the use of multiple media formats.
• Ensuring clinics are booked as per clinical vetting, in particular AMD.
• To assist with stock levels for AMD, including high-cost medications.
• To assist the Service Manager with ordering stock and maintaining good stock control.
• Technician rota creation for weekend clinics.
• To assist Service Manager with monthly invoices.
• To cover reception when needed.
• The post holder will ensure that all the patients are correctly booked
• The post holder must deal with any enquiries from the patients with regard to their appointments
• The post holder will need to understand the needs of the service and work with clinicians to understand their needs and profiles, as well as future developments in that specialty.

This list is non-exhaustive and the candidate may be asked to assist or undertake other tasks at the request of the service manager.