Bank ReceptionistinSalisbury inSalisburyPUBLISHED THU 24 OCT 2024

Band 2 BANK
NHS

Wiltshire Health and Care LLPrR2vsssh

Flexible working hours that accommodate part-time and ad-hoc schedules, allowing for a better work-life balance.

Opportunity to work in a supportive and friendly team environment, contributing to the overall development of services provided.

Gain valuable experience in a healthcare setting, enhancing communication and organizational skills.

Become a first point of contact for patients and visitors, playing a vital role in providing excellent customer service.

Access to full training to develop necessary skills, particularly for those new to a reception environment.

Engage in a varied role that includes multitasking and handling a fast-paced environment, ideal for those who thrive on challenges.

Develop strong IT skills through administrative tasks that involve using various computer systems.

Wiltshire Health and Care LLP is seeking experienced receptionists for the role of Bank Receptionist in Salisbury, specifically to provide flexible, part-time ad-hoc cover at the Central Health Clinic and Amesbury Health Centre. The position involves front-of-house support, including greeting patients and visitors, answering phone calls, and managing room bookings, with core administrative hours from 8 am to 4 pm or 8:30 am to 4:30 pm. Candidates must possess strong communication and organisational skills, a pleasant telephone demeanor, attention to detail, and the ability to multitask in a busy environment. Previous reception experience and basic PC skills are required, and full training will be provided.

The role involves working within a dynamic and friendly team focused on delivering excellent service to patients. The organisation offers a supportive atmosphere that encourages the development of its team members. Interested candidates can reach out to the Administration Manager for an informal discussion regarding the role.

Flexible working hours that accommodate part-time and ad-hoc schedules, allowing for a better work-life balance.

Opportunity to work in a supportive and friendly team environment, contributing to the overall development of services provided.

Gain valuable experience in a healthcare setting, enhancing communication and organizational skills.

Become a first point of contact for patients and visitors, playing a vital role in providing excellent customer service.

Access to full training to develop necessary skills, particularly for those new to a reception environment.

Engage in a varied role that includes multitasking and handling a fast-paced environment, ideal for those who thrive on challenges.

Develop strong IT skills through administrative tasks that involve using various computer systems.

Bank Receptionist - Band 2

To Cover Central Health Clinic and Amesbury Health Centre - Salisbury

Part-time and Flexible on an ad hoc basis

We are looking for experienced receptionists to join our Reception Services Team on bank to provide ad-hoc reception cover at Central Health Clinic (SP1 3SL) & Amesbury Health Centre (SP4 7AL) in Salisbury.

Working patterns considered are part-time & flexible on an ad hoc basis. Full and part cover will be considered on a day-by-day basis. Our core admin hours are 8am 4pm or 8:30am 4:30pm.

We are looking for individuals with a desire to provide a first-class service for patients.

The post holder will provide ad hoc front of house support services including meeting and greeting patients and visitors, answering telephone calls, and monitoring room bookings for staff.

We are looking for excellent communication and organisational skills together with a confident and pleasant telephone manner. Attention to detail and ability to multitask under pressure are skills that are vital in this busy role.

Previous experience of working in a reception environment is required; there will be administrative tasks within the role requiring PC skills. Full training will be provided.

If you are enthusiastic, have good IT and communication skills and enjoy working in a team then we would like to hear from you. In return we can offer you a supportive, fast moving and varied job, in an often-busy environment.

We are a busy, friendly team, who would welcome the opportunity to work with a new member of staff willing to contribute to the on-going development of the services we provide.

For an informal discussion please contact:

Heather Byrd, Administration Manager by email or phone ext 6504

About us
Please see the attached Job Description (under Supporting Documents) for more information regarding the role and to access the full person specification.

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More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...

Useful skills for a Bank Receptionist: Click to view

To work as a Bank Receptionist in the UK, there are several key skills and attributes that are typically required:

1. Customer Service Skills: The ability to interact positively with customers, listen to their needs, and provide excellent service is crucial.

2. Communication Skills: Strong verbal communication skills are necessary to convey information clearly and effectively to clients and colleagues. Good written communication skills are also important for correspondence.

3. Organizational Skills: Being able to manage multiple tasks efficiently, prioritize work, and maintain an organized workspace is essential in a busy banking environment.

4. Attention to Detail: Accuracy in handling transactions, customer information, and documentation is vital, as errors can lead to significant issues.

5. Problem-Solving Skills: The ability to think on your feet and address customer queries or issues promptly and efficiently.

6. Basic IT Skills: Proficiency in using computers, especially software such as Microsoft Office, as well as banking software and databases.

7. Interpersonal Skills: Building rapport with customers and building strong relationships with team members is important for a harmonious work environment.

8. Professional Appearance: A smart and professional look is usually required in a banking environment, as you will represent the bank to customers.

9. Confidentiality and Integrity: Being trustworthy and able to handle sensitive financial information with discretion is essential.

10. Knowledge of Banking Products: Familiarity with banking services and products can be beneficial to assist customers effectively.

Bank ReceptionistinSalisburyinSalisburyPUBLISHED THU 24 OCT 2024

Wiltshire Health and Care LLPrR2vsssh

About us Please see the attached Job Description (under Supporting Documents) for more information regarding the role and to access the full person specification.

Bank ReceptionistinSalisbury inSalisburyPUBLISHED THU 24 OCT 2024

About us
Please see the attached Job Description (under Supporting Documents) for more information regarding the role and to access the full person specification.