HUC rYitNriW
HUC operates 24/7 to serve 4.5 million patients across multiple regions, providing critical NHS 111 and Out of Hours GP services. The ideal candidate will be equipped with advanced listening and probing skills to ensure effective communication and support for patients in need.
Ring in 2025 with a Permanent Role at HUC!
As we welcome the New Year, HUC is here to ensure everyone receives the medical attention they need, even when the festive season brings unexpected illness or injury. Serving 4.5 million patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex, and the Southwest, HUC provides exceptional NHS 111 and Out of Hours GP services 24/7, 365 days a year. We are looking for people with no previous healthcare experience to make a difference to the communities we serve.
Your Role:
First Contact: Manage urgent and non-urgent cases, providing essential medical advice.
NHS Pathways Software: Assess patients' conditions and direct them to the appropriate healthcare professional or service.
Advanced Training: Use your advanced listening and probing skills to ensure every patient receives clear advice and is signposted correctly. Please note that training is for 6 weeks, 9am-5pm regardless of contracted hours.
About us
For a full job description and full person specification, along with more details about our organisation, please see attached documentation,
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