Thank you for visiting jobsincare.com. This website uses cookies.

Care NavigatorinBristolinBristolPUBLISHED THU 7 NOV 2024

£12.02 to £12.14 an hour Starting salary £12.02 increasing to £12.14 after probation  PERMANENT  GOOD SALARY 

NHS

Wellspring SurgeryFollow Wellspring Surgery

Wellspring Surgery in Bristol is seeking a "Care Navigator" to enhance patient experience by providing general assistance and support to the practice team. The role involves being the first point of contact for patients, both in person and over the phone, directing them to the most appropriate healthcare services and professionals, and promoting a welcoming atmosphere. Care Navigators will use established protocols to facilitate appointments, manage patient inquiries, maintain confidentiality, and ensure smooth practice operations while being part of a collaborative and friendly team.

Key responsibilities include scheduling appointments, answering general queries, processing patient registrations, addressing accessibility needs, maintaining the reception area, and utilizing the practice's computer systems. The position demands up-to-date knowledge of surgery policies, a commitment to excellent patient service, and participation in training sessions to support continuous improvement. Overall, the Care Navigator plays a crucial role in fostering a positive patient experience and efficient healthcare delivery within the community-focused practice.

More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
 


inBristol click to show distance
Locations are approximate. Learn more