Ward Clerk - Ward 17 Young Frailty Unit inBradford inBradford PUBLISHED 18 OCT 2024

Band 2 PERMANENT

Bradford Teaching Hospitals NHS Foundation Trust rCboXq6F

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Closing Date:
03.11.24
(this may change dependent on response)

Shortlisting to take place after closing date: commencing
04.11.24

Interview expected to take place in the week following shortlisting: commencing
11.11.24

Ward clerk duties as front of house for Ward 17

Greeting relatives and visiting specialties to the unit

Assisting and greeting families and friends of patients on the unit as a receptionist

Filing and record keeping

Answering the telephone and dealing with day to day enquiries

About us

Act as receptionist for Ward 17

Administrative filing and typing

Record keeping and booking of elective activities

See also job description and person spec

Closing Date:
03.11.24
(this may change dependent on response)

Shortlisting to take place after closing date: commencing
04.11.24

Interview expected to take place in the week following shortlisting: commencing
11.11.24

Ward clerk duties as front of house for Ward 17

Greeting relatives and visiting specialties to the unit

Assisting and greeting families and friends of patients on the unit as a receptionist

Filing and record keeping

Answering the telephone and dealing with day to day enquiries

About us
Act as receptionist for Ward 17

Administrative filing and typing

Record keeping and booking of elective activities

See also job description and person spec

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Useful skills for a Ward Clerk - Ward 17 Young Frailty Unit: Click to view

To work as a Ward Clerk in the UK, you typically need a mix of administrative skills, interpersonal skills, and an understanding of healthcare environments. Here are some key skills and qualifications:

Essential Skills:

1. Administrative Skills:

- Proficiency in using office software (e.g., Microsoft Office, spreadsheets).

- Experience with filing systems and maintaining accurate records.

- Ability to manage appointments and scheduling.

2. Communication Skills:

- Strong written and verbal communication skills for interacting with patients, families, and healthcare professionals.

- Ability to convey information clearly and effectively.

3. Interpersonal Skills:

- A compassionate and approachable manner when dealing with patients and their families.

- Ability to work as part of a team within a busy healthcare environment.

4. Organizational Skills:

- Excellent organizational abilities to manage multiple tasks and prioritize effectively.

- Attention to detail to ensure accuracy in patient records and documentation.

5. Customer Service Skills:

- A focus on providing high-quality service to patients and visitors.

- Ability to handle inquiries and complaints in a professional manner.

6. Computer Skills:

- Familiarity with electronic patient record systems and other healthcare-related software.

- Basic IT skills for troubleshooting common issues.

Additional Skills:

1. Knowledge of Health and Safety Regulations:

- Understanding of healthcare policies and procedures to maintain a safe environment.

2. Confidentiality Awareness:

- Awareness of data protection and confidentiality issues related to patient information.

3. Problem-Solving Skills:

- Ability to identify issues and resolve them quickly and effectively.

4. Flexibility and Adaptability:

- Willingness to work various shifts, including evenings and weekends, as required.

Qualifications:

- A minimum of GCSEs in English and Maths or equivalent qualifications is often required.

- Previous experience in a healthcare setting or administrative role can be beneficial.

- Some positions may require specific training or certifications related to healthcare administration or patient care.

Personal Qualities:

- Patience and empathy towards patients and their families.

- A proactive attitude and the ability to work under pressure.

- Strong work ethic and reliability.

More about Bradford Click to view

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