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Clerical Officer - Breast Screening inHigh Wycombe inHigh Wycombe PUBLISHED MON 27 JAN 2025

Band 2  PERMANENT 
NHS

Buckinghamshire Healthcare NHS Trust Follow Buckinghamshire Healthcare NHS Trust

Opportunity to work in a busy, friendly environment that supports teamwork and collaboration.
Engagement in a meaningful role that contributes to women's health and wellbeing through breast screening services.
Access to regular training sessions to enhance skills and knowledge relevant to the healthcare field.
Possibility for personal and professional development through appraisals and support from management.
Variety of tasks that keep the job interesting, from reception duties to managing appointment schedules.
Ability to interact with patients and make a positive impact on their experience, providing essential support during a critical time.
Flexibility in the role allows for adjustment to meet the needs of clients, accommodating special requirements.
The Clerical Officer - Breast Screening position at Buckinghamshire Healthcare NHS Trust in High Wycombe involves providing vital administrative support for the Aylesbury & Wycombe NHS Breast Screening Programme and the symptomatic breast imaging service. The role requires the post holder to serve as the first point of contact at the busy reception desk, where they will manage phone calls and in-person inquiries, arrange or modify patients' appointments using the national breast screening system, and ensure accurate data entry for demographic details and screening results.

Candidates should possess strong interpersonal skills, have experience in customer service, be adept at learning various computer systems, and demonstrate exceptional attention to detail and organisational ability. The trust offers a lively and supportive work environment along with opportunities for personal development and training. The ideal candidate will be a motivated team player who can effectively multitask and accommodate the needs of diverse clients.

More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for a Clerical Officer - Breast Screening:
To work as a Clerical Officer in the UK, you typically need a combination of administrative, communicative, and IT skills. Here are the key skills that are often required or beneficial for this role:
1. Organizational Skills: Ability to maintain files, records, and documents in an orderly manner, and to manage multiple tasks efficiently.
2. Attention to Detail: Accuracy is crucial in data entry and record-keeping, as clerical officers often deal with sensitive information.
3. IT Skills: Proficiency in using office software such as Microsoft Office (Word, Excel, Outlook) and familiarity with databases and other office equipment.
4. Communication Skills: Strong verbal and written communication skills are necessary for interacting with colleagues, clients, and stakeholders.
5. Customer Service Skills: Ability to deal courteously and effectively with members of the public and respond to inquiries.
6. Problem-Solving Skills: Ability to identify issues and find effective solutions can be helpful in managing day-to-day office challenges.
7. Time Management: Ability to prioritize tasks to meet deadlines and manage one's own time effectively in a busy work environment.
8. Teamwork: Ability to work well within a team and support colleagues in achieving common goals.
9. Confidentiality and Discretion: Understanding the importance of confidentiality, especially when handling sensitive personal information.
10. Basic Numeracy Skills: Ability to perform basic arithmetic, which is often necessary for handling invoices, budgets, and financial records.
 


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