Woodside Medical Practice rnj6Lg4H
In addition to healthcare duties, the Healthcare Assistant also serves as the first point of contact for patients, helping prioritize care based on their condition and liaising with nurses and other healthcare professionals. The position necessitates a proactive approach in monitoring patients, reporting concerns, and supporting patients and their families through various procedures and emergencies. The ideal candidate will work efficiently, handle clinical waste, ensure patient confidentiality, and contribute to a supportive environment for both patients and staff.
Healthcare Assistants work as part of the team, providing clinical support to the multidisciplinary team and to assist other members of the team to ensure a high standard of patient care. Working under the supervision of a clinician and in accordance with specific practice guidelines and protocols, be responsible for performing specific duties including basic vital observations. The Healthcare Assistant will also undertake basic housekeeping duties as directed by the clinician in charge and have a flexible approach to shift patterns and service needs which may involve working in different areas or cross site working.
We are looking for a Health Care Assistant on a part to full time basis who will be able:
- To work efficiently and professionally with the multidisciplinary team to provide a safe and efficient service to all service users and their carer.
- To competently undertake and record (and after appropriate training) base line observations:
- Temperature
- Pulse
- Respiration
- Blood oxygen saturations
- Blood pressure
- Weight
- Urinalysis
- Blood Glucose
- Peak Flow
- ECG Recording
- Venepuncture
- Diabetic blood appointments, including foot checks.
- NHS health checks
- Learning Disability Health checks
- Assisting with Minor op procedures (coils and implants)
- Act as first point of contact with patients and/or their carer, maintaining oversight of the waiting room.
- To liaise with clinicians over the appropriate prioritisation of patients in the waiting room, utilising recommended early warning scores such as PEWS (Paediatric Early Warning Score) or NEWS2 (National Early Warning Score).
- Able to work under minimal supervision but fully aware when to escalate concerns to a registered healthcare professional.
- Recognising changes in patients observations/condition and reporting them to the nurse in charge/ appropriate registered healthcare professional.
- Assisting with patient treatment including patient dressings, chaperone and during any medical emergencies,
- To feedback, report and escalate as appropriate the condition and welfare, including safeguarding, of patients to the appropriate clinician.
About us
Assisting nursing staff in caring for an individuals hygiene and physical comfort.
Dispose of clinical waste in line with health and safety instructions
Undertake clinical activities as directed and under the supervision of the Registered Nurse
Measure and record routine observations of temperature, pulse, blood pressure, Weight and, urinalysis
Apply simple dressings to speciality definition
Assist with patient mobility using correct equipment and techniques.
Handle and label specimens safely and correctly
Assist patients and chaperone whilst clinical examination / procedures are being undertaken
Collect drugs required for the appropriate clinical session, ensuring safe return and storage after clinical session has ended
Maintain patient confidentiality at all times
Assemble nursing documentation, including all stationery requirements for clinical sessions
Use EMIS to check clinic lists, reporting any discrepancies to clerical staff / senior nurse on duty
Record demographic details of individuals in manual and computerised records
Answer telephone courteously, relay messages accurately and promptly, answer general enquiries by visitors
Verbally update the Registered Nurse regarding patients condition
Support communication with patients, relatives or their carers and encourage participation including assisting patients, relatives and carers where there are specific communication difficulties
Support distressed patients and relatives
Be aware of and support individual, religious, cultural and psychological needs
Ensure correct clinical information is displayed, regularly updated and waiting times monitored
Check referral letters, results / x-rays/visual field analysis are available for clinical session, and contact relevant departments to obtain information, if not available
Direction of patients to relevant areas for investigations, giving written information as required
Work without direct supervision offering assistance to student nurses and new members of staff
Prepare clinical area and department prior to start of clinics
Maintain, monitor and control stock and equipment within the department, reporting any deficit to senior nurse on duty
Prepare specific equipment required within the department prior to clinical procedures
Assist in protecting patients, visitors and staff from abuse and assist in managing abusive and aggressive behaviour
Be responsible for clinical incident reporting according to the Practice's health and safety standards
Escort patients to other departments with out direct supervision
Works to well established routine / procedures, may participate in discussions on proposed changes
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