Lister House Surgery r2JuHbj8
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We are currently looking for enthusiastic people with excellent communication skills.
The main purpose of a Receptionist at Lister House Surgery is to greet patients and visitors in an effective and courteous manner and to provide an efficient and polite telephone enquiry service.
The appointee will proactively communicate information between relevant patients, doctors and professionals.
There is the opportunity for 37.5 hours per week and 20/25 hours per week
- To deliver a quality service, dealing directly with patients, relatives and carers either face to face or telephone.
- Reception services include general enquires, booking or cancelling of appointments, logging of accurate patients and clinicians at all times ensuring the practice runs efficiently and effectively.
- To provide a first point of contact for patients dealing with queries as appropriate.
- To deal with patients' requests for appointments and home visits in line with Practice Policy, booking as appropriate, ensuring the efficient running of the Practice.
- To ensure that the Reception Office, Waiting Area and Consulting rooms are kept prepared, safe, and tidy at all times ensuring a safe and welcoming environment for patients, visitors and all practice team
- To undertake start and end procedures in line with Practice Policies to ensure that the premises are both prepared for clinical staff to receive patients and are secured after use. Observe a strict code of confidentiality at all times.
Please view the Job Description and Person Specification documents for full details regarding this post.
When completing your application, please ensure that you clearly demonstrate how you meet the role criteria.
We are currently looking for enthusiastic people with excellent communication skills.
The main purpose of a Receptionist at Lister House Surgery is to greet patients and visitors in an effective and courteous manner and to provide an efficient and polite telephone enquiry service.
The appointee will proactively communicate information between relevant patients, doctors and professionals.
There is the opportunity for 37.5 hours per week and 20/25 hours per week
- To deliver a quality service, dealing directly with patients, relatives and carers either face to face or telephone.
- Reception services include general enquires, booking or cancelling of appointments, logging of accurate patients and clinicians at all times ensuring the practice runs efficiently and effectively.
- To provide a first point of contact for patients dealing with queries as appropriate.
- To deal with patients' requests for appointments and home visits in line with Practice Policy, booking as appropriate, ensuring the efficient running of the Practice.
- To ensure that the Reception Office, Waiting Area and Consulting rooms are kept prepared, safe, and tidy at all times ensuring a safe and welcoming environment for patients, visitors and all practice team
- To undertake start and end procedures in line with Practice Policies to ensure that the premises are both prepared for clinical staff to receive patients and are secured after use. Observe a strict code of confidentiality at all times.
About us
Please view the Job Description and Person Specification documents for full details regarding this post.
When completing your application, please ensure that you clearly demonstrate how you meet the role criteria.
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