Senior Admission Booking Coordinator inCambridge inCambridge PUBLISHED FRI 8 NOV 2024

Band 4: £26,530 to £29,114 a year p.a. pro rata PERMANENT
NHS PARKING

Cambridge University Hospital NHS Foundation Trust rGrTGgct

The Senior Admission Booking Coordinator role at Cambridge University Hospital NHS Foundation Trust offers two positions: one full-time permanent and one secondment until September 2025. The primary responsibility is managing surgery waiting and theatre lists for local and general anesthetic procedures, ensuring the efficient reception, registration, and booking of patients across surgical services. The coordinator will work closely with clinical teams to comply with Trust Policies and Procedures, particularly focusing on achieving the 18-week Referral to Treatment targets and aligning bookings with local policies for both urgent and routine surgeries.

In addition to the core responsibilities, the role comes with various benefits aimed at supporting staff well-being, including development opportunities, reduced commuting costs, and on-campus amenities such as 24/7 hot food availability and dedicated break spaces. The trust promotes a good work-life balance, offering flexible working arrangements and accommodating personal circumstances. Applicants should note the specific immigration requirements for this position, as sponsorship is not available under current Home Office guidelines.

We have an exciting opportunity within Orthopaedics for the roles of Senior Admissions coordinator. We have two vacancies available, 1x full time permanent position and 1x secondment until 30/09/2025. This role is to manage Surgery waiting and theatre lists for local and general anesthetic through responsibility for the receipt, registration and booking of all patients across surgical services within the ATC in line with Trust Policies and Procedures and national targets, paying particular attention to the 18 week Referral to Treatment targets. To work with Clinical teams to ensure patients are being booked in line with local policies for urgent and routine surgery.

This role is to manage Surgery waiting and theatre lists for local and general anaesthetic through responsibility for the receipt, registration and booking of all patients across surgical services within the ATC in line with Trust Policies and Procedures and national targets, paying particular attention to the 18 week Referral to Treatment targets. To work with Clinical teams to ensure patients are being booked in line with local policies for urgent and routine surgery.

About us
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:- applied for a Graduate visa- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment

This vacancy will close at midnight on 18th November 2024

Interviews are due to be held on 28th November 2024

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

More information related to this job opportunity, from jobsincare:

Here are 5 questions you could be asked if you apply for this job: Start practice interview... NEW!

1. Can you provide a brief overview of your previous work experience in healthcare administration or admissions coordination?

2. What specific experience do you have with managing surgery waiting lists and theatre bookings?

3. How familiar are you with the 18-week Referral to Treatment targets, and what methods have you used to ensure compliance with these targets in your previous roles?

4. Describe your experience in liaising with clinical teams. How do you ensure effective communication and collaboration when scheduling urgent and routine surgeries?

5. What systems or software have you used for patient registration, booking, and managing waiting lists? Are you comfortable learning new systems if required?

Start a practice interview... NEW!

1. Can you provide a brief overview of your previous work experience in healthcare administration or admissions coordination?

2. What specific experience do you have with managing surgery waiting lists and theatre bookings?

3. How familiar are you with the 18-week Referral to Treatment targets, and what methods have you used to ensure compliance with these targets in your previous roles?

4. Describe your experience in liaising with clinical teams. How do you ensure effective communication and collaboration when scheduling urgent and routine surgeries?

5. What systems or software have you used for patient registration, booking, and managing waiting lists? Are you comfortable learning new systems if required?

Start a practice interview... NEW!

More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

Useful skills for a Senior Admission Booking Coordinator: Click to view

To work as a Senior Admission Booking Coordinator in the UK, you will need a combination of technical, organizational, and interpersonal skills. Here are some key skills typically required for this role:

1. Organizational Skills: Ability to manage multiple schedules, appointments, and events simultaneously while maintaining attention to detail.

2. Communication Skills: Strong verbal and written communication skills to interact effectively with prospective students, parents, and staff.

3. Customer Service: An understanding of customer service principles to provide excellent support and assistance to applicants.

4. Time Management: Ability to prioritize tasks and meet deadlines in a fast-paced environment.

5. Problem-Solving Skills: Proficiency in identifying issues and developing practical solutions, especially in cases where there are conflicting schedules or unexpected changes.

6. IT Skills: Familiarity with office software (e.g., Microsoft Office Suite), booking and scheduling software, and databases. Knowledge of student management systems can be advantageous.

7. Teamwork: Ability to work collaboratively with other admissions staff and departments within the institution.

8. Attention to Detail: Careful attention to detail to ensure that all admission processes and documentation are accurate and complete.

9. Professionalism: A high level of professionalism and confidentiality, particularly when dealing with sensitive applicant information.

10. Data Management: Skills in data entry and management, including generating reports and analyzing data as needed.

11. Adaptability: Flexibility to adapt to changes in policies, processes, and technologies as the admissions landscape evolves.

12. Relevant Knowledge: Understanding of the educational system in the UK, including knowledge of different qualifications and admission processes for various levels of education.

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