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Senior Admission Booking CoordinatorinCambridgeinCambridgePUBLISHED FRI 8 NOV 2024

Band 4: £26,530 to £29,114 a year p.a. pro rata  PERMANENT 
NHSPARKINGVISA

Cambridge University Hospital NHS Foundation TrustFollow Cambridge University Hospital NHS Foundation Trust

The Senior Admission Booking Coordinator role at Cambridge University Hospital NHS Foundation Trust offers two positions: one full-time permanent and one secondment until September 2025. The primary responsibility is managing surgery waiting and theatre lists for local and general anesthetic procedures, ensuring the efficient reception, registration, and booking of patients across surgical services. The coordinator will work closely with clinical teams to comply with Trust Policies and Procedures, particularly focusing on achieving the 18-week Referral to Treatment targets and aligning bookings with local policies for both urgent and routine surgeries.

In addition to the core responsibilities, the role comes with various benefits aimed at supporting staff well-being, including development opportunities, reduced commuting costs, and on-campus amenities such as 24/7 hot food availability and dedicated break spaces. The trust promotes a good work-life balance, offering flexible working arrangements and accommodating personal circumstances. Applicants should note the specific immigration requirements for this position, as sponsorship is not available under current Home Office guidelines.

Here are 5 questions you could be asked if you apply for this job: Start practice interview...
1. Can you provide a brief overview of your previous work experience in healthcare administration or admissions coordination?
2. What specific experience do you have with managing surgery waiting lists and theatre bookings?
3. How familiar are you with the 18-week Referral to Treatment targets, and what methods have you used to ensure compliance with these targets in your previous roles?
4. Describe your experience in liaising with clinical teams. How do you ensure effective communication and collaboration when scheduling urgent and routine surgeries?
5. What systems or software have you used for patient registration, booking, and managing waiting lists? Are you comfortable learning new systems if required?
See all questions
1. Can you provide a brief overview of your previous work experience in healthcare administration or admissions coordination?
2. What specific experience do you have with managing surgery waiting lists and theatre bookings?
3. How familiar are you with the 18-week Referral to Treatment targets, and what methods have you used to ensure compliance with these targets in your previous roles?
4. Describe your experience in liaising with clinical teams. How do you ensure effective communication and collaboration when scheduling urgent and routine surgeries?
5. What systems or software have you used for patient registration, booking, and managing waiting lists? Are you comfortable learning new systems if required?
More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for a Senior Admission Booking Coordinator:
To work as a Senior Admission Booking Coordinator in the UK, you will need a combination of technical, organizational, and interpersonal skills. Here are some key skills typically required for this role:
1. Organizational Skills: Ability to manage multiple schedules, appointments, and events simultaneously while maintaining attention to detail.
2. Communication Skills: Strong verbal and written communication skills to interact effectively with prospective students, parents, and staff.
3. Customer Service: An understanding of customer service principles to provide excellent support and assistance to applicants.
4. Time Management: Ability to prioritize tasks and meet deadlines in a fast-paced environment.
5. Problem-Solving Skills: Proficiency in identifying issues and developing practical solutions, especially in cases where there are conflicting schedules or unexpected changes.
6. IT Skills: Familiarity with office software (e.g., Microsoft Office Suite), booking and scheduling software, and databases. Knowledge of student management systems can be advantageous.
7. Teamwork: Ability to work collaboratively with other admissions staff and departments within the institution.
8. Attention to Detail: Careful attention to detail to ensure that all admission processes and documentation are accurate and complete.
9. Professionalism: A high level of professionalism and confidentiality, particularly when dealing with sensitive applicant information.
10. Data Management: Skills in data entry and management, including generating reports and analyzing data as needed.
11. Adaptability: Flexibility to adapt to changes in policies, processes, and technologies as the admissions landscape evolves.
12. Relevant Knowledge: Understanding of the educational system in the UK, including knowledge of different qualifications and admission processes for various levels of education.
 


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