Key responsibilities include managing team mailboxes, processing referrals and appointment bookings, generating clinic letters and discharge summaries, maintaining filing systems, and ensuring accurate record-keeping of patient information. The ideal candidate should be an excellent communicator with strong interpersonal and organisational skills, capable of working well under pressure in a sensitive healthcare context.
An exciting opportunity has arisen for a Support Secretary, Band 3 to work within the Oncology and Haematology department at Ipswich Hospital. This post is fixed term until December 2025.
We have a full time, 37.5 hours per week post and a part time, 28 hours per week post. The part time to be worked ideally over 4 days, which will include a Friday however other days and hours are flexible and can be discussed at interview (subject to change upon needs of the service)
You will be working as part of a friendly and supportive team and in a fast paced and busy office environment.
You will provide efficient and pro-active secretarial/admin support to the consultants and other team members.
Administrative/Office experience is essential for this post and previous experience within an NHS Trust would be advantageous.
Essential skills required for the post include excellent typing and audio skills, the ability to prioritise tasks, effective time management, good IT and secretarial skills.
You will need to be an excellent communicator with good interpersonal and organisation skills. It is essential to be a good team member with the ability to work in a high pressured and sensitive environment.
- Manage generic team mailboxes.
- Process incoming referrals and booking appointments in line with agreed processes.
- Manage administrative processes associated with outpatient clinics / referrals / inpatient referrals as required
- Type general correspondence / dictated correspondence, clinic letters, discharge summaries in line with guidelines.
- Assist in developing and maintaining efficient electronic and manual filing systems, including the sorting and collation of all incoming patient results into the relevant patients' hospital notes
- Maintain electronically stored patient information on spreadsheets or database, for audit and patient management purposes
- Ensure adequate stationery supplies
About us
For full details of the responsibilities and duties of this role please see the attached job description.
Please wait...this will take a moment...
