GP Receptionist/ Administrator (Patient Care Advisor) inSt Helens inSt Helens PUBLISHED WED 30 OCT 2024

PERMANENT EMPATHY

Mill Street Medical Centre riiNn6qu

Opportunity to make a meaningful impact on patient care and support individuals in need.

Engagement in a collaborative team environment, working alongside healthcare professionals and enhancing teamwork skills.

Variety of tasks and responsibilities, including administration, reception, and prescription duties, leading to a dynamic workday.

The role encourages the development of strong interpersonal and communication skills, particularly in handling sensitive situations.

Flexible working environment that accommodates diverse working styles and promotes adaptability.

Gain experience in a fast-paced medical setting, enhancing organizational skills and the ability to work under pressure.

Play a crucial role as the first point of contact for patients, representing the practice and shaping patient experiences.

Mill Street Medical Centre in St Helens is seeking a proactive and enthusiastic individual for the role of GP Receptionist/Administrator (Patient Care Advisor). The successful candidate will be a team player with strong interpersonal skills, capable of working both collaboratively and independently under pressure. Responsibilities include a variety of administrative and reception tasks, such as managing prescription queries and providing support to the multidisciplinary team, while ensuring effective communication and timely resolution of patient issues.

The role is pivotal in delivering quality patient care, as the Receptionist will be the first point of contact for patients, embodying the compassionate ethos of the practice. Flexibility, cooperation, and empathy are essential personal qualities, alongside proficiency in computer programs to support the efficient operation of the medical centre.

We are looking for an innovative, forward thinking candidate to take up a new and exciting position at our busy GP practice, Mill Street Medical Centre in St Helens. Teamwork is an essential part of general practice and we are looking to recruit a good teamplayer and enthusiastic person to help deliver a quality service for our patients.

Enthusiastic and have the ability to work as a team member or autonomously with good interpersonal skills. You should also have the ability to work under pressure and have a clear polite telephone manner and be competent in the use of computer programmes. Personal qualities include being flexible and co-operative and be sensitive and empathetic in distressing situation.

About us
To be responsible for undertaking a wide range of administration, reception and prescription duties in support of the multidisciplinary team. Duties can include but are not limited to, back office administrative duties, dealing with prescription queries, reception duties, providing support to the team, ensuring all issues are resolved or escalated in a timely manner and being the Face of Mill Street Medical Centre when dealing with our patients.

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inSt Helens

53.45658359999999 -2.7399414 St Helens, Merseyside

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