Drug Reporting Technician inChertsey inChertsey PUBLISHED MON 21 OCT 2024

The postholder will:

Support the provision of detailed information on drug spend to the finance department and senior pharmacy staff, including the preparation of invoice requisitions to customers

Be System Manager of Pharmacy Stock Control System, Prescription Tracker and Automated Dispensing Robot.

Act as a Practice Supervisor for Pre-Registration Pharmacy Technicians whilst rotating in the Business Team.

Assist the main dispensary with Dispensing and final checking.

Be a local System Administrator for the Blueteq High Cost Drugs database, National IvIg Database, Rx-Info and pharmacy email groups.

Be an NVQ A1 Accredited Assessor for the pharmacy non-clinical trainees.

• Assist in the training of junior staff and act as a practice supervisor and the induction of new staff.
• Ensure that all activities carried out in the department follow Standard Operational Procedures (SOPs) and to assist in the maintenance and review of procedures, batch records and labelling
• Responsible for the ordering and accurate stock control of medicinal products, equipment, sundries, etc. To develop, maintain.
• Attend continuing education and training schemes relevant to the post.
• Take part in the monitoring of internal and external errors and give advice on improvements in working practice that will result in a reduction of error rates.
• Undertake Continuing Professional Development in order to keep pharmaceutical knowledge current, ensure best practice and comply with requirements for entry on the Pharmacy technician register
• Manage product defect, recall and caution notifications relating to medicines
• Identify areas for audit and undertake audit to maximise efficiency, minimise risk and promote best practice.
• Attend continuing education and training schemes relevant to the post
• Take part in late night, weekend and Bank holiday rotas
• Must show confidentiality with regard to any information about patients, confidential information about the Trust and commercial information (e.g. drug prices).
• All work will be carried out in accordance with relevant laws, the guidance of the GPC of Great Britain, Trust procedures and standards of professional practice.

About us

Leadership or Managerial

• To supervise staff in training (Pre-Registration Pharmacists and Pre-Registration Pharmacy Technicians) during rotations within the Business Team, including the provision of training plans and rotational review meetings

Finance, Commissioning and Tariff Excluded Drugs

• Responsible for accurate in-system flagging of Tariff Excluded Drugs and providing month-end reports in the format required for trust finance to produce the Minimum Data-Set (mds) required by commissioners.
• To provide High Cost Drugs information from the pharmacy stock control system, Epact (FP10 data) and other sources and support the Finance Department to ensure that the Trust receives monies due.
• To be familiar with annual and mid-year changes to commissioning and ensure that the pharmacy stock system reflects changes to allow accurate reporting for preparation of invoices to the commissioners.
• Utilise current data to monitor actual drugs spend and usage against previous horizon scanning and escalate to seniors and clinical staff where variance is identified.
• Provides training for trust wide staff for the Blueteq High Cost Drug funding approval system.
• Where a commissioner does not utilise Blueteq to monitor compliance with NICE guidance, the post-holder ensures that in-house auditable records are kept.
• Work with Regional Panel to ensure all patients prescribed Human Normal Immunoglobulins are registered on the National IvIg Database, and that efficacy measures and follow-ups are recorded according to NHS England policy.
• Ensure that drugs which are part of a national Patient Access Scheme for NHS hospital discount are received at the correct discount price and be able to provide assurance to commissioners.
• To act as a delegated budget holder for the departmental budget, including sign off of pharmaceutical orders, timesheets and capital spend.

Information and reporting

• To be a system administrator and trouble-shooter for high cost drugs funding requests and queries, between trust, commissioners and clinical staff.
• To review and respond to all commissioner month-end funding challenges for high cost drugs within contracted deadlines. Requires liaising with clinical staff and interpreting appointment notes.
• To produce the month-end tariff excluded drugs reports which the finance team use to invoice commissioners.
• To send the Accounts Payable file to Shared Business Services to ensure payment is processed.
• To liaise with the regional Immunoglobulins panel coordinator and be the primary pharmacy contact for query resolution and information sharing.
• Produce regular monthly, quarterly and annual pharmacy data reports.
• Produce ad hoc reports on drug use and/or spend, often at short notice and requiring high attention to detail in large datasets. This requires excellent prioritisation skills to manage around existing work and deadlines, and occasional renegotiation of deadlines.
• Provide pharmacy responses to Freedom of Information Requests regarding medicines within formal deadlines
• Manage the monthly Formulary Audits.
• Co-ordinate data collection and submission for all medicines related CQUINs.
• Co-ordinate data collection and submission for the annual NHS Pharmacy and Medicines Optimisation Benchmarking toolkit.
• Raise requisitions within the SBS Oracle system and ensure they are processed to completion.

Communications and Engagement

• Liaise with Specialist Nurses to respond to Tariff Excluded Drug funding queries and commissioner funding challenges
• Liaise with Divisional Pharmacists to agree criteria for Divisional spending reports.
• Perform reviews and updates to existing Business Team Standard Operating Procedures (for the Stock Control System, Prescription Tracker, Robot, High Cost Drugs and month-end Sales and Divisional Spend Reports)
• Create user guides and flow-charts to support pharmacy user compliance with pharmacy based software and hardware.
• Attend Gastroenterology Biologics MDT meetings on a monthly basis and engage with clinic nurses and clinicians to assist with queries and completing funding forms on the Blueteq High Cost Drug Database.

Technology or system support

• Act as System manager for the Ascribe Pharmacy system provided by EMIS. To regularly check and troubleshoot issues on an ad hoc basis as well as those identified in the Ascribe fixes log weekly. To liaise with Emis company software specialists if necessary to ensure faults are rectified as quickly as possible

Dispensary

• To dispense all types of prescriptions and inpatient orders, (including Controlled drugs and extemporaneous preparations, unlicensed medication), presented to the Pharmacy from wards & departments at the base hospital and the outside hospitals in accordance with departmental procedures
• To counsel outpatients on the use of their medication (compliance, side effects, possible drug interactions) and ensure patients understand the importance of correct compliance ( after training)
• To maintain accurate stock levels and undertake regular stock takes of Controlled drugs in the dispensary including accuracy of computer and register entries according to departmental procedures.
• To assist in the management of stock control in the dispensary for drugs, containers and other support items.
• To ensure that to follows and special orders are processed
• To organise and prioritise work so that all prescriptions are completed in timely manner in respect of urgency and transport deadlines
• To assist with duties relevant to the post as deemed necessary by the Dispensary Team Leader / Deputy.
• To be a Checking Technician within the department, performing final accuracy checks on prescriptions and orders that have previously been clinically checked by a Pharmacist in accordance with local procedures
• To participate in the dispensary rota
• To ensure ePACT FP10(HP) forms are issued correctly and according to protocol.
• To help ensure that medication is supplied in accordance with Drug and Therapeutics committee
• To organise Dispensary services on a daily basis in the absence of senior Dispensary staff

General responsibilities

• To assist in the training of junior staff and act as a practice supervisor and the induction of new staff.
• To ensure that all activities carried out in the department follow Standard Operational Procedures (SOPs) and to assist in the maintenance and review of procedures, batch records and labelling
• To be responsible for the ordering and accurate stock control of medicinal products, equipment, sundries, etc. To develop, maintain.
• To attend continuing education and training schemes relevant to the post.
• To take part in the monitoring of internal and external errors and give advice on improvements in working practice that will result in a reduction of error rates.
• To undertake Continuing Professional Development in order to keep pharmaceutical knowledge current, ensure best practice and comply with requirements for entry on the Pharmacy technician register
• To manage product defect, recall and caution notifications relating to medicines
• To identify areas for audit and undertake audit to maximise efficiency, minimise risk and promote best practice.
• To attend continuing education and training schemes relevant to the post
• To take part in late night, weekend and Bank holiday rotas
• All pharmacy staff must show confidentiality with regard to any information about patients, confidential information about the Trust and commercial information (e.g. drug prices).
• All work will be carried out in accordance with relevant laws, the guidance of the General Pharmaceutical Council of Great Britain, Trust procedures and standards of professional practice.