Head of Intermediate Care North Yorkshire Council inNorthallerton inNorthallerton PUBLISHED 28 OCT 2024

We believe this is an unrivalled career opportunity for ambitious and experienced leader at a pivotal point in our history. In April 2023 the eight councils that served North Yorkshire unified to create geographically the largest council and third largest unitary within the country, and earlier this year the new York and North Yorkshire Combined Authority was created.

North Yorkshire is unique - internationally valued for its quality of place, but with a scale, heritage and industry that make it integral to the North of England. The countys landscapes, culture and local businesses already make the region a fantastic place to visit, live, work and do business, and with the new investment and powers unlocked by the Devolution Deal there are even more opportunities for North Yorkshire to achieve more for its residents and business alike.

The post holder will be fundamental in shaping the strategic direction of intermediate care in the health and social care landscape in North Yorkshire, working in partnership with the Integrated Care Boards, provider collaboratives, social care providers and NHS providers to deliver improved outcomes for adults across North Yorkshire.

The role requires strong budget management, a vision for transformation and the ability to understand the wide diversity of the county alongside delivering personalised care at a very local level.

Fundamentality we are seeking a transformational leader to improve the impact of our avoidance of admission, discharge and reablement services. A whole system and whole place leader with the influence to drive collaboration and improve outcomes enabling people to live longer, healthier, independent lives.

You will be expected to take advantage of the opportunities brought to the council through local government review and have the ability to develop strong relationships with wider partners to drive forward a clear strategic vision for this service area.

About us

Job purpose:
To design, lead and deliver the Intermediate Care Model across North Yorkshire

Operational Management:

• To ensure compliance with all statutory social care requirements in across the County within specific portfolio are, including the Care Act, the Mental Health Act, the Mental Capacity Act, Health and Social Care Act as well as other relevant Legislation.
• The post holder will have responsibility for a significant budget, and will ensure that the services are financially stable, within budget and where possible achieving significant income and efficiencies for the Local Authority.
• To lead the strategic development and delivery of intermediate care model with the NHS, ICB and other Council and public services ensuring that the Councils statutory duties are met and delivered within financial, quality and performance standards.
• The role will ensure all services are compliant with CQC regulations and NYC policies and procedures and provide safe, caring, responsive, effective and well led services.
• To promote independence, wellbeing and a community assets-based approach to social care practice at all stages in the customer pathway.
• The postholder will ensure the safety of vulnerable adults in line with the North Yorkshire Multi Agency Safeguarding Adults Procedures and Health and Adults Services operational guidance.
• To lead specific countywide programmes as part of the Councils change and transformation programmes
• The post holder will ensure all NYC Reablement services are compliant with regulatory requirements.
• The post holder will ensure positive and responsive dialogue with CQC and ensure compliance.
• The post holder will inform senior managers of any regulatory requirements or breaches and represent the Local authority at appropriate events.
• The post holder will ensure Intermediate Care Services have an appropriate governance framework, and will monitor performance levels.
• The post holder will govern and implement appropriate policies and procedures to maintain governance and compliance.
• As part of the post the post holder will be expected to join the Adult Social Care Leadership Team on-call rota.
• To promote prevention, independence, wellbeing and a community assets-based approach to health and social care practice at all stages in the customer pathway and across the health and care system.
• Translate the strategic priorities of the North Yorkshire Place Board into clear operational intentions across a range of partners and stakeholders in North Yorkshire

Resource management:

• Manage an effective team to deliver on the key objectives of the Intermediate Care Model
• Work with the Assistant Director of Adult Social Care and Resources to produce plans to deliver the requirements of the integration agenda shaped by legislation and departmental guidance alongside any other changes associated with a changing Health and Social Care landscape.
• Lead the strategic oversight of the Better Care Fund and IBCF and ASC Discharge Fund.
• Fulfil the role of project sponsor in the management of resources where required.
• Identify the resource requirements that would be affected by integration and legislative change across the directorate.
• Identify and implement changes in practice that lead to service efficiency and integrated working.
• The post holder will be responsible as a budget holder within the Councils scheme of Delegation of financial performance of the post holders unit, ensuring a balanced budget and meeting any efficiency targets agreed.
• The post holder will provide leadership, motivation and regular supervision, appraisal and development to those staff for whom they are responsible in line with Directorates Supervision and Appraisal procedures.
• The post holder will be responsible for ensuring the effective performance of all members of their team.
• The post holder will ensure their behaviours and those of their managers comply with the expectations of the Managers Pocket book and that their managers and staff all comply with the Councils Behaviour and Skills Framework.
• Ensure that projects have clear action plans, management approval and governance systems in place.

Partnerships:

• The post holder will deputise for the Assistant Director as required and represent the Directorate at policy, organisational, co-ordination and consultation forums with external agencies, other Council Directorates within the Service Area or wider Directorate.
• The post holder is required to work effectively with senior managers and colleagues within Health and Adult Services and across the wider council.
• Identify and work effectively with all relevant stakeholders within each transformation project.
• Work with a focus on co-production and co-design with residents of North Yorkshire
• To take a Leadership role within Programme Boards within your relevant portfolio areas.
• Develop and maintain relationships with key regional and national organisations including Department of Health, County Councils Network, ADASS and representing the Directorate as required.

Strategic management:

In conjunction with the Assistant Director:

• Effectively implement national legislation, policies and guidance and Council policies
• Modernise and develop the workforce alongside the transformation agenda.
• Improve and modernise business processes.
• Evaluate transformation which has taken place to ensure lessons are learnt and used to improve further transformation.
• Co-Lead and advise the directorate on the key areas of change, risk in relation to integration arrangements, to ensure continuously improving outcomes for people who use support and their carers.
• Ensure that key stakeholders including people who use care and support, carers, partners, staff and Elected Members will be informed of, and engaged in the integration arrangements.
• Provide on-going quality assurance to the projects within the programmes or works, providing constructive challenge to sponsors and project managers to ensure delivery and that opportunities for efficiencies and service improvement are maximised.
• Establish and maintain effective working relationships with strategic partners of Health and Adult Services.
• Ensure that HAS policies, guidance and procedures are compliant with the requirements of the Care Act and are reviewed against integrated working arrangements as necessary.
• Provide leadership at a management level and contribute to the strategic direction of HAS and contribute to the annual Service Performance Plan.

Communications:

• Ability to provide information, written and oral, in an extensive range of formats to an extensive range of audiences whilst being sensitive to the nature of the transformation and the audience, ensuring the end goal is achieved effectively.
• Ability to negotiate and influence others whilst leading on complex transformation projects.
• Represent the Directorate at appropriate inter and intra agency meetings, promoting, liaising, consulting and engaging with managers, staff, people who use our services and their carers and other stakeholders in challenging situations.
• Respond to media enquiries as requested by the Assistant Director and Corporate Director Health and Adult Services and appraise them of any matters arising which are particularly sensitive or controversial in nature

Systems and information:

• The post holder will be required to provide IT information and statistical reports to illustrate transformational plans and progress.
• The ability to analyse complex data and information to inform transformational decision making is a key aspect to this role.
• The post holder must utilise the current business processes in relation to record keeping, financial monitoring and ICT.
• The post holder will work closely with corporate colleagues to ensure any legislative, practice changes and new ways of working are reflected in recording systems.
• The post holder will deliver information and reports and ensure performance monitoring systems are in place to demonstrate appropriate governance for integrated care and support arrangements.

Safeguarding:

• Be committed to safeguarding and promote the welfare of children, young people and adults, raising concerns as appropriate.