Waiting List Coordinator, Gynaecology inWorcester inWorcester PUBLISHED MON 23 DEC 2024

An exciting opportunity has arisen within the Women's and Children's Directorate for a Waiting List Coordinator to work as part of the Gynaecology team. We are a strong, proactive team who welcome innovation and adaptability within the service. The role of the waiting list coordinator is to work with the management team and the medical secretaries within the Women's and Children's Division, to validate data entered onto the hospital patient administration system about a patients waiting time, and to ensure that information is accurate, and patients are seen in a timely manner.

This is a full-time position, and candidates would be required to work 37.5 hours a week, Monday to Friday. We also offer some flexibility with home working for a limited number of days per week.

As well as being part of the busy department, you'll be required to prioritise your own workload on a day-to-day basis. Excellent IT and communication skills are essential for this role.

You will demonstrate excellent organisational skills, must be flexible in approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality. We would require a strong communicator and dedicated team player.

We can offer you a friendly and supportive work environment where your work is valued. If this sounds like the role for you then apply now or email us to find out more.

To locate missing data by whatever process is necessary including working with medical secretaries, reviewing case notes etc.

Ensure all outcomes for relevant patients are updated and entered into the relevant system following hospital attendances.

To acquire and maintain knowledge and skills in the interpretation of relevant medical terminology

To identify and action data quality issues as appropriate.

Identify and amend inaccuracies on the PAS system

Maintain strict codes of confidentiality and security at all times as the nature of the work involves the handling and processing of sensitive personal data, and adhere to the Data Protection Act

To validate and enter 18 week RTT data accurately and efficiently onto the PAS for the monitoring of patients pathways and for the collection of statistics.

To support the Directorate in validation of the waiting list, escalating any concerns to the management team as appropriate

To answer the telephone and deal efficiently and politely with queries regarding 18 week pathways and patient information.

To liaise with the Directorate Management team and medical secretaries to ensure that potential breaches are reviewed and action taken to stop patients breaching.

To actively support the Directorate Manager in identifying, reporting and resolving departmental issues in order to achieve a high standard of quality and completeness of RTT data.

About us

Become an expert in 18-week rules and guidance.

Become an expert in the Trusts Access Policy.

To locate missing data by whatever process is necessary including working with medical secretaries, reviewing case notes etc.

Undertake extensive validation of data derived from medical records and Trust systems to ensure primary source items of dataset are accurate.

Ensure all outcomes for relevant patients are updated and entered the relevant system following hospital attendances.

To acquire and maintain knowledge and skills in the interpretation of relevant medical terminology.

To identify and action data quality issues as appropriate.

Identify and amend inaccuracies on the PAS system.

Always maintain strict codes of confidentiality and security as the nature of the work involves the handling and processing of sensitive personal data and adhere to the Data Protection Act.

To validate and enter 18-week RTT data accurately and efficiently onto the PAS (OASIS) for the monitoring of patients pathways and for the collection of statistics.

To analyse and make informed decisions regarding patient pathways from viewing electronic clinical notes.

To establish good working relationships with central validation team members, providing support for any patient pathway decisions when necessary.

To support the Directorate in validation of the waiting list, escalating any concerns to the management team as appropriate.

To answer the telephone and deal efficiently and politely with queries regarding 18-week pathways and patient information.

To attend any meetings and training courses as relevant to the post.

To liaise with the Directorate Management team and medical secretaries to ensure that potential breaches are reviewed and action taken to stop patients breaching.

To liaise with the Information Department and maintain a consistent flow of information between both departments regarding patient pathways.

To actively support the Directorate Manager in identifying, reporting and resolving departmental issues to achieve a high standard of quality and completeness of RTT data.

To provide a regular forward look of Gynaecology theatre lists, escalating underutilisation to secretaries and where appropriate the Directorate Management team so that action can be taken.

To develop and maintain effective working relationships with other staff in the department and the Trust.