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Part Time ReceptionistinMilton KeynesinMilton KeynesPUBLISHED SAT 9 DEC 2023

Depending on experience  PERMANENT 

Walnut Tree Health Centre

Responsibilities will include:

  • Greeting patients, routing patients through appointment system
  • Booking appointments at desk and on telephone
  • Dealing with telephone queries, requests for information, results and visits using the computer system and practice protocols appropriately
  • Liaising with doctors and nurses regarding patient queries - passing on messages as required
  • Following up requests for appointments, information from hospitals, booking transport or interpreters

Walnut Tree Health Centre in Milton Keynes is recruiting for two part time receptionists to work the following shifts -

20 hours per week - Monday 13:00 till 18:30, Tuesday 13:00 till 18:30 Thursday 08:00 till 13:00 Friday -08:00 till 13:00

18 hours per week - Tuesday 14:00 - 18:30 Wednesday 14.00- 18.30 Thursday, 14:00 -18:30 Friday 14:00 -18:30

Please only apply if you are available for the above working hours.

Responsibilities will include:

  • Greeting patients, routing patients through appointment system
  • Booking appointments at desk and on telephone
  • Dealing with telephone queries, requests for information, results and visits using the computer system and practice protocols appropriately
  • Liaising with doctors and nurses regarding patient queries - passing on messages as required
  • Following up requests for appointments, information from hospitals, booking transport or interpreters

  • Greeting patients, routing patients through appointment system
  • Booking appointments at desk and on telephone
  • Dealing with telephone queries, requests for information, results and visits using the computer system and practice protocols appropriately
  • Liaising with doctors and nurses regarding patient queries - passing on messages as required
  • Following up requests for appointments, information from hospitals, booking transport or interpreters


Useful skills for a Part Time Receptionist:
To work as a part-time receptionist in the UK, you’ll need a mix of interpersonal, organizational, and technical skills. Here are some key skills and qualities often required for this role:
1. Communication Skills: Strong verbal and written communication skills are essential, as you'll be the first point of contact for clients and visitors.
2. Customer Service Skills: A friendly demeanor and the ability to handle customer inquiries and complaints are crucial to provide a positive experience.
3. Organizational Skills: You'll often be managing multiple tasks, such as answering phones, scheduling appointments, and handling paperwork, so good organizational skills are necessary.
4. Attention to Detail: Being detail-oriented helps ensure accurate record-keeping and that tasks are completed correctly.
5. Time Management: The ability to prioritize tasks and manage your time effectively to meet deadlines is important in a busy reception environment.
6. Basic IT Skills: Proficiency in using computers and office software (e.g., Microsoft Office, email, and scheduling software) is typically required.
7. Multitasking Ability: Being able to handle several duties at once (like greeting visitors while answering the phone) is often necessary.
8. Professionalism: Maintaining a professional appearance and demeanor is important when representing the company.
9. Confidentiality: Understanding the importance of confidentiality, especially when dealing with sensitive information, is critical.
10. Problem-Solving Skills: Being able to think on your feet and resolve issues as they arise is valuable in a reception role.
11. Teamwork: The ability to work collaboratively with others in the office can enhance efficiency and the work environment.
 


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