Receptionist in Havant inHavant PUBLISHED FRI 13 DEC 2024 Jump to job information section

Band 2: £23,615 to £23,615 a year Based on full time hours PERMANENT GOOD SALARY

Hampshire and Isle of Wight Healthcare NHS Foundation Trust rzcIiTZm

Job description

Monday to Friday including bank holidays 10.45-15.15

Elmleigh is a 33 bedded acute mental health inpatient unit in Havant where our multidisciplinary team offer high quality recovery focused care to adults with a range of mental health issues.

An exciting opportunity has arisen for a proactive, confident individual to join our Reception/Administration team. The post holder will provide comprehensive reception duties and clerical support to the Elmleigh Unit. If you enjoy working as part of a dedicated team, have a flexible approach, a positive, professional attitude and meet the requirements of the person specification we would like to hear from you.

The successful applicants will be excellent communicators, organised, positive, resilient and motivated. The ability to multitask and prioritise workload in a busy environment is essential for this position.

We are looking for candidates who have reception and/or office experience, knowledge of Microsoft word/outlook and basic excel spreadsheets. Candidates with a customer service background are also encouraged to apply.

We support and value our staff, you will receive regular supervision and training opportunities to assist in your professional development.

For additional information please contact Sharon Watson on 02382318200

*To provide a comprehensive and supportive reception/admin service.

*To assist admin team as required.

About us
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.

Requirements

See the job description for full role requirements.

Benefits

Benefits are provided by the employer and will be confirmed during your application.

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More information related to this job opportunity, from jobsincare:

Useful skills for a Receptionist: Click to view

To work as a receptionist in the UK, you'll need a mix of technical, interpersonal, and organizational skills. Here are some key skills and qualities that are typically required:

Technical Skills:

1. Computer Proficiency: Familiarity with word processing, spreadsheet software, and email systems. Knowledge of office management software and appointment scheduling tools can be beneficial.

2. Telephone Skills: Ability to handle calls professionally, take messages accurately, and use telephone systems effectively.

3. Data Entry: Attention to detail when inputting and managing information in databases.

Interpersonal Skills:

1. Communication Skills: Strong verbal and written communication skills to interact effectively with clients, visitors, and staff.

2. Customer Service Skills: Ability to provide a warm and friendly welcome, as well as address inquiries and concerns in a professional manner.

3. Problem-Solving: Capability to handle unexpected situations calmly and effectively.

Organizational Skills:

1. Time Management: Ability to prioritize tasks, manage appointments, and keep the reception area running smoothly.

2. Multitasking: Skill in handling various tasks simultaneously, such as answering phones, greeting visitors, and managing paperwork.

3. Attention to Detail: Ensuring accuracy in message-taking, appointment scheduling, and maintaining records.

Personal Qualities:

1. Professionalism: A keen sense of professionalism in appearance and behavior, as the receptionist represents the company.

2. Adaptability: Flexibility to adapt to different situations and changes in the work environment.

3. Teamwork: Ability to work collaboratively with other staff members in a busy office.

Additional Considerations:

- Experience: Previous experience in customer service or office administration can be advantageous.

- Language Skills: Proficiency in multiple languages can be a plus, especially in multicultural environments.

- Health and Safety Awareness: Basic understanding of health and safety regulations to ensure a safe work environment.

inHavant

50.8565123 -0.9755689 Havant, Hampshire

in Havant click to show distance

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Hampshire and Isle of Wight Healthcare NHS Foundation Trust rzcIiTZm

Job description

About us Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Requirements

Benefits

About us
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.