CINSS Operational Service LeadinLeicesterinLeicesterPUBLISHED WED 12 MAR 2025
Leadership Opportunity, Serve in a senior role, providing operational leadership that influences the delivery of care in the community for neurology and stroke patients.
Impact on Patient Care, Play a crucial role in ensuring safe, effective services that lead to high levels of patient satisfaction and improved outcomes.
Professional Development, Promote continuous personal and professional growth for yourself and your team, fostering an environment of learning and development.
Strategic Influence, Contribute to the strategic direction of the CINSS, helping shape initiatives that align with national and local health policies.
Collaboration, Work closely with a diverse team, including clinicians and facilities management, enhancing teamwork and collaboration in service delivery.
Quality Improvement, Engage in quality improvement initiatives to enhance service performance and waiting time management, directly impacting service efficiency.
Community Engagement, Develop and implement systems to increase patient and public involvement in service developments, ensuring services meet community needs.
Join our passionate team at the Community Integrated Neurology and Stroke Service (CINSS) as a vital Operational Service Lead in Leicester! We’re seeking a skilled Physiotherapist or Occupational Therapist who is ready to make a real difference in the lives of patients and their families. As a senior leader, you’ll oversee our operations, ensuring that our services are not just efficient, but also warmth-filled and patient-centred. You'll have the chance to lead complex planning efforts, enhance service quality, and make impactful decisions that keep patient satisfaction high.
In this pivotal role, you'll collaborate closely with our Clinical Service Manager, steering our strategic direction and contributing to policies that shape our service delivery. You'll be involved in making improvements that directly affect our waiting times and service responsiveness, while nurturing the personal growth and development of our team. It’s more than just a job; it’s your opportunity to foster a caring environment where professionals thrive, and patients receive the highest standard of care. If you’re ready to lead with compassion and commitment, we can’t wait to hear from you!
In this pivotal role, you'll collaborate closely with our Clinical Service Manager, steering our strategic direction and contributing to policies that shape our service delivery. You'll be involved in making improvements that directly affect our waiting times and service responsiveness, while nurturing the personal growth and development of our team. It’s more than just a job; it’s your opportunity to foster a caring environment where professionals thrive, and patients receive the highest standard of care. If you’re ready to lead with compassion and commitment, we can’t wait to hear from you!
Leadership Opportunity, Serve in a senior role, providing operational leadership that influences the delivery of care in the community for neurology and stroke patients.
Impact on Patient Care, Play a crucial role in ensuring safe, effective services that lead to high levels of patient satisfaction and improved outcomes.
Professional Development, Promote continuous personal and professional growth for yourself and your team, fostering an environment of learning and development.
Strategic Influence, Contribute to the strategic direction of the CINSS, helping shape initiatives that align with national and local health policies.
Collaboration, Work closely with a diverse team, including clinicians and facilities management, enhancing teamwork and collaboration in service delivery.
Quality Improvement, Engage in quality improvement initiatives to enhance service performance and waiting time management, directly impacting service efficiency.
Community Engagement, Develop and implement systems to increase patient and public involvement in service developments, ensuring services meet community needs.
The Community Integrated Neurology and Stroke Service (CINSS) is looking for an experienced Physiotherapist or Occupational Therapist to join our team in a senior role.
As the Operational Service Lead you will provide senior operational leadership and management to CINSS in Leicester/Leicestershire and Rutland. This will include complex staff and work planning to ensure the service provided by the team is safe and effective, with high levels of patient satisfaction and to take action quickly and appropriately where evidence indicates this is not the case.
You will lead and monitor the service waiting time performance improvements and deliver the project improvement actions.
You will be responsible for enabling CINSS to realise its aims and objectives through effective performance of local teams.
You will lead SEIPS investigations, complaints and SI investigations in the service.
You will work closely with the Clinical Service Manager to achieve the vision for CINSS and deputise as required.
Contact Details for further information: Alex Woodward (Ops Lead) -
- To ensure robust systems are in place that assures the quality and safety of all aspects of the service you are responsible for, including compliance with CQC requirements.
- To ensure continuous performance improvement using quality improvement methodologies within the service to improve waiting times performance.
- To plan and implement service and system changes to meet all key performance indicators and maintain effective performance reporting processes.
- Work collaboratively with facilities to ensure all aspects of facilities management meet service requirements.
- Develop systems and processes to increase patient and public involvement in developing the service.
- To work with the Service Manager and others as appropriate to develop and plan the strategic direction of the service including contributing to the business planning process.
- To keep abreast of and translate national and local policy/strategy into practice and implement education and training programmes to effect change.
- To establish and maintain standards of practice and ensure all CINSS staff within your team (including admin and clerical) are competent to undertake their role through ongoing training and development.
- Promote, focus on and support continuous personal and professional development and leadership skills in the workforce, providing assurance that the clinicians within your team have the appropriate clinical skills for their role.
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