The successful candidate will interact with a diverse range of stakeholders, including medical staff, multidisciplinary teams, service users, and various health and social care organisations. Previous administrative experience and proficiency in Microsoft Office are required, and the candidate should demonstrate resilience and strong prioritisation skills.
Are you an experienced, motivated administrator looking for a new challenge? Are you approachable, friendly and compassionate with enthusiasm for developing new skills? If this describes you, then this could be the job opportunity you are looking for.
You will be the first point of contact for the team and be able to handle duty calls. You will require excellent communication and IT skills coupled with exemplary telephone manner. You need to be an excellent team player with the initiative to work on your own and the ability to prioritise.
You will have a degree of resilience and be able to work well under pressure, though full support is given through supervision.
Previous administrative experience and good working knowledge of all Microsoft Office packages is essential.
You will have empathy and compassion for people who experience mental health issues.
If you are someone who is able to work well under pressure, while remaining calm in challenging situations, we would like to hear from you.
Contact team manager Barbara Wireko on , for informal chat.
You will have a good working knowledge of all Microsoft Office packages and be willing to undertake training in order to use other software packages, including our electronic patient record system (RiO).
You will be the first point of contact for the Team and handle telephone contacts with service users.
You will be required to order supplies and stationery items. This will include using NHS supplies and non-stock ordering.
You will be required to type letters, produce documents, reports and agendas, this includes taking minutes at a variety of meetings. Note taking training can be provided by AWP.
The role is varied, and requires the successful candidate to be able to adapt to constant changes in workload.
Please refer to Job description attached for detailed job role.
About us
Liaise with a wide range of stakeholders, both internal to the organisation and external, including:
- Medical Staff.
- Multidisciplinary Teams (Community or Inpatient).
- Services Users and Carers.
- Health and Social Care teams.
- Third sector/voluntary agencies.
- Community groups and local authority provision.
- Other statutory agencies e.g. Police, Ministry of Justice etc.
- Answering the main phones for the ward and dealing with enquiries.
- Taking accurate messages and passing them on in a timely manner.
- Uploading and recording information on RiO (Patient Electronic file).
- Health roster for clinical staff.
- Typing clinical letters and posting them, ensuring a copy is upload to RiO.
- Taking minutes of various meetings.
- Inputting information on to Health Roster.
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