Patient Pathway Support Administrator inDerby inDerby PUBLISHED 21 OCT 2024

Responsible for the regular case note maintenance and accurate filing.

We are delighted to offer a position to join our Lymphoedema Team as a Patient Pathway Support Administrator. This role will be based at Florence Nightingale Community Hospital in our Derby Lymphoedema outpatient clinic.

The role will involve greeting patients, carers, and relatives on reception, booking patient appointments, preparing casenotes for clinic appointments, and other clerical duties to ensure the service runs effectively and efficiently.

  • To provide general clerical support as and when required in support of the delivery of the service.
  • Accurate inputting and updating of patient information onto the database.
  • Ensuring an effective transfer of casenotes between clinics, departments and directorate offices.
  • Ensuring casenotes are booked in and tracked appropriately.
  • Assist in the upkeep of the departmental clinical information and general filing of correspondence.
  • Stock control of departmental office supplies, processing orders to replenish supplies as required.
  • Receiving and accurate filing of patients results.
  • Receiving deliveries and restocking of office supplies.
  • Deal with queries in a timely manner via the telephone or face to face, escalate as appropriate.
  • Transfer of electronic correspondence and information as required via NHS systems
  • Distributing, opening and handling of internal and external post as required.
  • Responsible for the regular case note maintenance and accurate filing
  • Greeting patients, booking them in and reconciling patient appointments.


Closing date of applications: 31 October 2024


Interview date: 14 November 2024

About us

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers

We are delighted to offer a position to join our Lymphoedema Team as a Patient Pathway Support Administrator. This role will be based at Florence Nightingale Community Hospital in our Derby Lymphoedema outpatient clinic.

The role will involve greeting patients, carers, and relatives on reception, booking patient appointments, preparing casenotes for clinic appointments, and other clerical duties to ensure the service runs effectively and efficiently.

  • To provide general clerical support as and when required in support of the delivery of the service.
  • Accurate inputting and updating of patient information onto the database.
  • Ensuring an effective transfer of casenotes between clinics, departments and directorate offices.
  • Ensuring casenotes are booked in and tracked appropriately.
  • Assist in the upkeep of the departmental clinical information and general filing of correspondence.
  • Stock control of departmental office supplies, processing orders to replenish supplies as required.
  • Receiving and accurate filing of patients results.
  • Receiving deliveries and restocking of office supplies.
  • Deal with queries in a timely manner via the telephone or face to face, escalate as appropriate.
  • Transfer of electronic correspondence and information as required via NHS systems
  • Distributing, opening and handling of internal and external post as required.
  • Responsible for the regular case note maintenance and accurate filing
  • Greeting patients, booking them in and reconciling patient appointments.


Closing date of applications: 31 October 2024


Interview date: 14 November 2024

About us

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers

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