Support, Time & Recovery Worker inSouthampton inSouthampton PUBLISHED 4 NOV 2024

Band 4: £26,530 to £29,114 a year per annum  PERMANENT 
To work closely and build links with all referring agencies within the custody suite, court and probation acting as a single point of contact for health.


Interviews are due to be held on 20 December 2024.

We are looking for you to join our Hampshire Liaison and Diversion team. You will have a keen interest in Liaison and Diversion and a passion about supporting our service users as they make their way through police custody, court and up to prison.

We are a dynamic, people-centred team who are looking for some who is passionate about health outcomes for those making their way through the criminal justice system.

With a reputation for excellence, our service is committed to improving the health of our clients, identifying care pathways, and reducing reoffending.

Recognised with a number of awards, including a Thames Valley/Hampshire Constabulary Police Commendation, Berkshire Healthcare 'Team of the Year' and runner-up for the Howard League for Penal Reform 'Liaison and Diversion Service of the Year'.

We value our employees and put people first. We achieved an 'Outstanding' rating overall in our latest CQC inspection, which found that: 'Managers across Berkshire Healthcare promoted a positive culture that supported and valued staff, creating a sense of common purpose based on shared values.'

We operate across Hampshire, but this post is predominately based in Southampton working for Berkshire Healthcare NHS Trust.

  • Monday - Friday 9am-5pm based primarily within court & custody settings, but also meeting service users within the community
  • You will support people within court and custody settings who are typically hard to engage, you will talk to families and friends, to gain a holistic understanding of the client's circumstances and facilitate their access to support services, providing individualised support with practical problems or difficulties that may be affecting their health and wellbeing.
  • An empathetic advocate of service users, you will promote their rights and responsibilities, building a rapport, whilst maintaining appropriate and transparent boundaries. You will be emotionally resilient, able to cope with people potentially displaying challenging behaviour and distressing situations
  • To provide help and advice to service users that includes housing, social isolation and exclusion, education, debt management and employment problems etc
  • To provide the court with written and verbal information pertaining to the individual in a timely fashion to inform disposal
  • To work closely and build links with all referring agencies within the custody suite, court and probation acting as a single point of contact for health
  • To work autonomously, with the ability to organise and manage own time according to delegated workload

About us


The must haves for you to be considered for this role:

1. An NVQ level 3 in Health & Social Care or equivalent or relevant training to diploma level.2. A warm personality, good communication and people skills.3. Licence holder with access to your own vehicle who is prepared to travel across multiple sites in Hampshire as required.4. Police Vetting will form part of the recruitment process and clearance is a requirement for this post.

For further information about the role, please see attached job description and person specification.


We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.

We are committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Jessica Hillman on or email: be delighted to help.

Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.


Interviews are due to be held on 20 December 2024.

We are looking for you to join our Hampshire Liaison and Diversion team. You will have a keen interest in Liaison and Diversion and a passion about supporting our service users as they make their way through police custody, court and up to prison.

We are a dynamic, people-centred team who are looking for some who is passionate about health outcomes for those making their way through the criminal justice system.

With a reputation for excellence, our service is committed to improving the health of our clients, identifying care pathways, and reducing reoffending.

Recognised with a number of awards, including a Thames Valley/Hampshire Constabulary Police Commendation, Berkshire Healthcare 'Team of the Year' and runner-up for the Howard League for Penal Reform 'Liaison and Diversion Service of the Year'.

We value our employees and put people first. We achieved an 'Outstanding' rating overall in our latest CQC inspection, which found that: 'Managers across Berkshire Healthcare promoted a positive culture that supported and valued staff, creating a sense of common purpose based on shared values.'

We operate across Hampshire, but this post is predominately based in Southampton working for Berkshire Healthcare NHS Trust.

  • Monday - Friday 9am-5pm based primarily within court & custody settings, but also meeting service users within the community
  • You will support people within court and custody settings who are typically hard to engage, you will talk to families and friends, to gain a holistic understanding of the client's circumstances and facilitate their access to support services, providing individualised support with practical problems or difficulties that may be affecting their health and wellbeing.
  • An empathetic advocate of service users, you will promote their rights and responsibilities, building a rapport, whilst maintaining appropriate and transparent boundaries. You will be emotionally resilient, able to cope with people potentially displaying challenging behaviour and distressing situations
  • To provide help and advice to service users that includes housing, social isolation and exclusion, education, debt management and employment problems etc
  • To provide the court with written and verbal information pertaining to the individual in a timely fashion to inform disposal
  • To work closely and build links with all referring agencies within the custody suite, court and probation acting as a single point of contact for health
  • To work autonomously, with the ability to organise and manage own time according to delegated workload

About us


The must haves for you to be considered for this role:

1. An NVQ level 3 in Health & Social Care or equivalent or relevant training to diploma level.2. A warm personality, good communication and people skills.3. Licence holder with access to your own vehicle who is prepared to travel across multiple sites in Hampshire as required.4. Police Vetting will form part of the recruitment process and clearance is a requirement for this post.

For further information about the role, please see attached job description and person specification.


We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.

We are committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Jessica Hillman on or email: be delighted to help.

Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.



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